Techcombank F@stAccess NAPAS Debit Card

Enjoy spending and withdrawing money at ATMs nationwide

Card Features

Touchless payment

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Pay easily at thousands of card-accepting points (POS/mPOS) nationwide (in person or online).

Secured payments

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Safe online payment with OTP

Easy card management on Techcombank Mobile

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Set limits, lock/unlock cards and track all card transactions via Techcombank Mobile application completely free

24/7 support

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Get help anytime, anywhere with 24/7 Techcombank Customer Service. Hotline: 1800 588 822/ 1800 588 823 for Priority Customers (toll-free) (Vietnam) or (+84-24) 3944 9626 (Overseas)

Earn points on every transaction

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Get 1 point for every 1,000 VND spent with Techcombank debit cards (minimum 100,000 VND)

RATES AND FEES

TECHCOMBANK F@STACCESS NAPAS DEBIT CARD

CARD ISSUANCE FEE FOR THE FIRST TIME

Free

CARD REISSUANCE FEE (due to loss, loss, card breakage, etc.)

Free

ANNUAL FEE (annually collected based on validity period of the card) (*)

Waive annual fee in the 1st year of issuance. From the 2nd year: 60,000 VND/year

CASH WITHDRAWAL FEE AT TECHCOMBANK ATMS

Free

CASH WITHDRAWAL FEE AT OTHER BANK'S ATMS

3,000 VND/transaction

ANNOTATIONS

(*) Free for Private, Priority, Inspire members under the loyalty policy
The fee does not include VAT

Frequently Asked Questions

What are the conditions to issue the Techcombank F@stAccess NAPAS Debit Card?

- Persons aged 15 years and over; and

- Have a payment account at Techcombank

At which ATMs can I use the Techcombank F@stAccess NAPAS Debit Card?

Besides Techcombank's ATMs, you can use your F@stAccess card at ATMs of all banks in the Napas card alliance nationwide

My Techcombank F@stAccess NAPAS Debit Card PIN code has several numbers. Can I change my PIN code with 5 numbers?

- F@stAccess card PIN required 6 digits

- Do not give your PIN to others or save it on paper. Avoid using your ID number or date of birth as a PIN code

Can I use Techcombank F@stAccess NAPAS Debit Card to make online payments?

Yes. You can use your F@stAccess card to pay online at domestic websites (merchant country is Vietnam) or other websites that allow payment via domestic cards

Will my Techcombank F@stAccess NAPAS Debit Card be automatically activated to the Internet?

- F@stAccess debit card is automatically activated for online payment when issuing

- If you don't want to use this feature, you need to cancel the registration with Techcombank as soon as you register for card issuance

My Techcombank F@stAccess NAPAS Debit Card has expired but my account still still has money. Will I lose the remaining money in my account?

The remaining amount in your account as well as your card issuer account will still be maintained. However, you should issue another F@stAccess card to replace the expired card for your convenience

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