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Auto insurance – Peace of mind, every mile

Peace of mind on the road with comprehensive auto insurance solution
from Co-Insurance of Baoviet and TCGIns

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Outstanding advantages

Attractive premium, extended insurance coverage: no depreciation applied for parts replacement; repairs at authorized dealerships; coverage for water‑damage (flooded vehicles)

BaoViet Insurance’s PREMIUM claims service with:

- 800 nationwide cashless repair garages;

- 1,000 surveyors, ensuring the fastest possible support

Free technical‑breakdown roadside assistance within 70 km from Hanoi or Ho Chi Minh City Rescue Centre

Special coverage for electric cars: protection for independent battery loss

Benefit overview

Products

Coverages

Car insurance

Sudden and accidental events: collision, impact, overturning, falling, fire, combustion, explosion, etc.
  • Theft or robbery of the vehicle;
  • Natural disaster risks: storm, flood, lightning, earthquake, tsunami, etc.;
  • Survey/assessment costs and other necessary and reasonable expenses incurred to prevent or minimize losses;
  • Collision or impact with external objects;
  • Damage caused by third parties unrelated to the insured’s interests, or damage caused by animals.

Civil liability insurance of the vehicle owner

  • Damage to health, life and property to third parties caused by the car. Techcom insurance will pay compensation to the vehicle owner according to actual and lawful damage to assets and pay fixed compensation for human damages. 
  • Maximum compensation of compulsory civil liability insurance (*):
    • To human damage: VND 150 mil/person/occurrence
    • To asset damage: VND 150 mil/occurrence

(*) Do not exceed VND 4 bil in case customer participates in the voluntary civil liability insurance.

Liability insurance for persons on the vehicle

  • Civil liability of the vehicle owner for damage to the health and life of persons on the vehicle.
  • In case the actual number of people on the vehicle (excluding children under 7 years old) is greater than the number of  the insured persons specified on the Insurance policy, the compensation will be reduced according to the ratio between the number of insured persons and the actual number on the vehicle.
  • Children under 7 years old are entitled to full insurance benefits

Frequently Asked Questions

What is the role of each insurance company in the co-insurance consortium between Bao Viet Insurance Corporation and Techcom Non-Life Insurance Joint Stock Company

  • Bao Viet Insurance Corporation, having its head office at No. 7 Ly Thuong Kiet Street, Cua Nam Ward, Hanoi, Vietnam, under Insurance Business License No. 45GP/KDBH, shall be responsible for risk management, organizing the loss assessment (survey) network, handling claims settlement, and directly carrying out 100% of the loss assessment and claims settlement work for customers; acting as the focal point for resolving customer disputes, complaints, and legal claims related to claims settlement activities.
  • Techcom Non-Life Insurance Joint Stock Company, having its head office at C5 D’Capitale Building, 119 Tran Duy Hung Street, Yen Hoa Ward, Hanoi, Vietnam, under Insurance Business License No. 99GP/KDBH, shall be responsible for operating the system platform, and acting as the focal point for resolving customer disputes, complaints, and legal claims related to the issuance of insurance certificates, premium collection, endorsements (amendments and additions), and the cancellation or termination of insurance certificates.

Why does Techcombank partner with a co insurance consortium instead of distributing the insurance products of Bao Viet and TCGIns individually?

Optimizing customer experience is always a top priority for Techcombank. Therefore, by choosing the Bao Viet & TCGIns Co‑insurance Consortium, customers can enjoy Bảo Việt’s PREMIUM product and claims services, while still benefiting from the contract‑management features on the Techcombank Mobile App provided by TCGIns, the insurance company within the Techcombank ecosystem.

In the event of an accident, who should I contact to receive insurance support?

In the event of an accident, please contact Bao Viet Insurance Corporation’s Hotline at 1800 1118 to report the incident and receive support/guidance from Bao Viet regarding assessment, roadside assistance, and coordination for claims settlement.

What is compulsory third‑party liability insurance?

- This is a compulsory insurance as required by Vietnamese law for motor vehicle owners (cars and motorcycles).

- Its purpose is to compensate third parties (injured persons or damage to others’ property) in the event that the insured vehicle causes a traffic accident.

- According to legal regulations, all automobiles operating on public roads must have a valid compulsory civil liability insurance policy. Failure to present a valid policy when inspected may result in an administrative penalty ranging from VND 400,000 to 600,000

What does the physical damage coverage include?

- Sudden and accidental events: collision, impact, overturning, falling, fire, combustion, explosion, etc.

- Theft or robbery of the vehicle;

- Natural disaster risks: storm, flood, lightning, earthquake, tsunami, etc.;

- Survey/assessment costs and other necessary and reasonable expenses incurred to prevent or minimize losses;

- Collision or impact with external objects;

- Damage caused by third parties unrelated to the insured’s interests, or damage caused by animals.

Where can I view the list of cashless (authorized) repair garages?

The list of cashless (authorized) repair garages is updated periodically by Bao Viet.

Please contact the Bao Viet Insurance Corporation hotline to receive the latest list, or access the ‘Authorized Garages List’ on the Baoviet Direct app to search for the nearest garage based on your needs.

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