Global Prime Premium Health Insurance

Insurance Plan

Elite Care Product Package

Coverage limit up to 125 billion VND/person/year
Lifetime renewal guarantee
No insurance premium increase based on claims history
Comprehensive cover including cancer, HIV/AIDS, congenital conditions, and prostheses
Benefit payment within maximum 10 working days, scanned documents accepted, no hard copy required
Over 1.9 million direct billing hospitals and clinics in 195 countries, including USA
Exclusive privileges: second medical opinion, travel security services
24/7 hotline available in multiple languages

First Care Product Package

Coverage limit up to 10.5 billion VND/person/year
Comprehensive cover including cancer and HIV/AIDS
Extended benefits for routine health check-ups and vaccinations
Special services: family visit in a foreign country, overseas student protection, companion accommodation, etc.
Emergency medical evacuation and repatriation (including by air)
Up to 300 local and overseas direct billing hospitals and clinics, including in Singapore, Thailand, Hong Kong, etc.
24/7 hotline available in English and Vietnamese
Various methods for claim submission

Elite Care benefits

Inpatient benefits

Outpatient benefits

Maternity benefits

Routine Maternity*

Complication of childbirth*

Dental benefits

Medical Repatriation*

Expenses for one person accompanying
a repatriated person*

Travel costs of insured family members
in the event of a repatriation*

Travel costs of insured members to be
with a family member who is at peril
of death or who has died

Vietnam Care Pro

124,350,000,000

Vietnam Active Pro

637,915,500

Vietnam Bloom Plus

335,745,000 per pregnancy

503,617,500 per pregnancy

Vietnam Smile Plus

No Limits

Max.7 days

100,723,500

67,149,000/per event

50,361,750

Vietnam Care Plus

99,480,000,000

Vietnam Active Plus

292,968,600

Vietnam Bloom

167,872,500 per pregnancy

335,745,000 per pregnancy

Vietnam Smile

37,305,000

Max.7 days

100,723,500

67,149,000/per event

50,361,750

Vietnam Care

62,175,000,000

Vietnam Active

167,872,500

Not applicable

Vietnam Smile

37,305,000

Max. 7 days

100,723,500

67,149,000/per event

50,361,750

Notes:
* The benefits that require approval from BHBV before receiving treatment, otherwise a penalty of 20% - 50% will be applied depending on the specific benefit.
The benefit limit is applied in USD, and the VND conversion is for reference purposes only.

First Care benefits

Inpatient benefits

Outpatient benefits

Dental benefits

Maternity benefits

Personal accident benefits

Term life benefits

10,500,000,000

168,000,000

31,500,000

105,000,000

Up to 1,000,000,000

5,250,000,000

105,000,000

31,500,000

84,000,000

Up to 1,000,000,000

4,200,000,000

84.,000,000

31,500,000

63,000,000

Up to 1,000,000,000

Claim handling & direct billing process for Elite Care

1

Submit in person or via postal mail: Allianz Department – 6th Floor, Bao Viet Insurance Corporation – 233 Dong Khoi, Ben Nghe Ward, District 1, Ho Chi Minh City.

2

Submit online through the MyHealth portal.

3

Claim settlement within 10 working days

1

Present ID card and direct billing card at the medical facility.

2

Conduct medical examination and treatment (make advance payment if required by medical facility).

3

Sign claim documents.

4

Receive reimbursement of advance payment (if applicable).

Claim Handling & Direct Billing Process for First Care

1

Create a claim request.

2

Input information and upload photos of claim documents.

3

Confirm the terms and conditions.

4

Enter the OTP.

5

Receive notifications about the progress.

6

Send hard-copy claim documents to Bao Viet Insurance as instructed (for claims of 10 million VND or less, no hard copy documents required)

1

Send documents to:

- North Region: 07 Ly Thuong Kiet, Hoan Kiem, Hanoi

- Central Region: 97 Tran Phu, Hai Chau, Da Nang

- South Region: 6th Floor, EVNNPT Building, 610 Vo Van Kiet, District 1, Ho Chi Minh City

1

Present ID card and direct billing card at the medical facility.

2

Conduct medical examination and treatment (make advance payment if required by medical facility).

3

Sign claim documents.

4

Receive reimbursement of advance payment (if applicable).

5

Present ID card and direct billing card at the medical facility.

Learn about the product

Product introduction brochure

View now

Terms and Conditions

Elite Care product package

First Care product package

Frequently Asked Questions

Các câu hỏi thường gặp

Who are eligible to be covered under the First Care insurance?

All Vietnamese citizens and foreigners who are:

Legally residing in Vietnam, who have not been outside of Vietnam for more than 180 consecutive days (this rule does not apply to Vietnamese students studying abroad). On the effective date of the first year policy, the insured person must live in Vietnam.
Aged from 15 days to 69 years old (for first-year policy), up to 75 years old if continuously insured from the age of 69.
In good health and eligible for insurance coverage.

Can I apply First Care insurance for my friend, brother/sister or family member?

You can only apply insurance for your parents, parents-in-law, spouse, and children. Your friends, siblings, and others need to apply themselves to provide accurate information about their health status which helps ensure their appropriate insurance benefit payment later on.

Do I need to undergo a health check-up before applying for First Care insurance?

Typically, customers do not need to undergo any health check-ups to apply insurance, except for special cases where Bao Viet Insurance requests additional health information to process the policy issuance appropriately. However, customers should ensure that they fully, accurately, and truthfully disclose their health information on the Insurance Application Form.

Can I choose any hospital for treatment?

- You can choose any hospital you want, provided that such hospital has a valid business registration and operates legally according to the laws of Vietnam or the respective foreign country, and meets the definition of "hospital" as stated in the insurance policy wordings.

- For direct billing services: You can only use the direct billing service at hospitals that have an agreement with Bao Viet Insurance. The list of direct billing hospitals and excluded medical facilities is regularly updated on Bao Viet Insurance's website at https://www.baovietonline.com.vn and Bao Viet Direct mobile app.

Where can I submit claim documents for my First Care policy?

You can submit claim documents to the following addresses:

a. Healthcare Claims Division, Bao Viet Insurance Corporation

- North Region: 07 Ly Thuong Kiet, Hoan Kiem, Hanoi

- Central Region: 97 Tran Phu, Hai Chau, Da Nang

- South Region: 6th Floor, EVNNPT Building, 610 Vo Van Kiet, District 1, Ho Chi Minh City

b. Bao Viet Insurance's policy issuing branch

c. Via BaoViet Direct mobile app

Are there any special conditions for children when applying for First Care insurance?

Children under 9 years old must be insured together with their parent(s) and can only insured separately if their parent already has an existing health insurance policy with Bao Viet Insurance. In this case, the child's insurance plan and benefits must be equivalent to or lower than those of their parent.

Can a person enroll in multiple First Care insurance policies at the same time?

You cannot enroll more than one First Care insurance policies at the same time, but you can simultaneously enroll other health insurance policies. However, please be noted that the medical expenses coverage will only be paid once based on the original set of claim documents and the actual costs with accompanying invoices.

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Insurance Plan

Elite Care Product Package

First Care Product Package

Elite Care benefits

First Care benefits

Diamond (Wordwide)

Gold (Worldwide excluding USA and Canada)

Classic (Asia)

Claim handling & direct billing process for Elite Care

Submit in person or via postal mail: Allianz Department – 6th Floor, Bao Viet Insurance Corporation – 233 Dong Khoi, Ben Nghe Ward, District 1, Ho Chi Minh City.

Submit online through the MyHealth portal.

Claim settlement within 10 working days

Present ID card and direct billing card at the medical facility.

Conduct medical examination and treatment (make advance payment if required by medical facility).

Sign claim documents.

Receive reimbursement of advance payment (if applicable).

Claim Handling & Direct Billing Process for First Care

Create a claim request.

Input information and upload photos of claim documents.

Confirm the terms and conditions.

Enter the OTP.

Receive notifications about the progress.

Send documents to:

Present ID card and direct billing card at the medical facility.

Sign claim documents.

Receive reimbursement of advance payment (if applicable).

Present ID card and direct billing card at the medical facility.

Learn about the product

Product introduction brochure

Terms and Conditions

Frequently Asked Questions

Who are eligible to be covered under the First Care insurance?

Can I apply First Care insurance for my friend, brother/sister or family member?

Do I need to undergo a health check-up before applying for First Care insurance?

Can I choose any hospital for treatment?

Where can I submit claim documents for my First Care policy?

Are there any special conditions for children when applying for First Care insurance?

Can a person enroll in multiple First Care insurance policies at the same time?