To facilitate our valued customers in planning transactions, Techcombank kindly informed that cash transactions at the certain branches will be temporarily suspended as follows:

For branches located on roads with traffic restrictions:

  • August 21, 27 and 29, 2025: Cash transactions temporarily suspended from 14:00 (Of that, cash transactions are temporarily suspended for the entire day on August 21 and 27, 2025, at the seven following branches: Head Office, Hanoi, Hai Ba Trung, Thuy Khue, Thang Long, Bat Dan and Ba Dinh).
  • August 30, 2025: Cash transactions temporarily suspended entire day.

 

For branches located on roads with potential traffic congestion:

  • August 21, 27 and 29, 2025: Cash transactions suspended from 16:00
  • August 30, 2025: Cash transactions suspended from 11:00

 

During this period, customers are encouraged to prioritize digital banking services via Techcombank Mobile, Techcombank Business, and card transactions.
Please click here for details of affected branches.

 

For further assistance, please contact your branch’s Customer Service Representative or Techcombank’s Customer Service Center:

For individual customers:
• Email: Call_center@techcombank.com.vn
• 24/7 Hotline: 1800.588.822 (domestic) or +84.24.3944.6699 (international)

For corporate customers:
• Email: Hotrodoanhnghiep@techcombank.com.vn or wb.support@techcombank.com.vn (for large corporate)
• 24/7 Hotline: 1800.6556 (domestic) or +84.24.7303.6556 (international)


Thank you for your understanding and cooperation.