During the testing period, the following services may be temporarily unavailable: Card Services

  • From 01:00 a.m. to 01:15 a.m. on August 23, 2026
  • From 01:15 a.m. to 01:30 a.m. on August 24, 2026

 

The following card-related services may be affected:

  • Card transactions via ATMs, CDMs and POS terminals.
  • Online card transactions, including Visa/Mastercard 3D Secure authentication and NAPAS domestic e-commerce card transactions.
  • Card activation services.
  • Temporary card lock/unlock services.
  • Credit card installment conversion registration.
  • Automatic card issuance services.
  • Credit card information inquiry services.
  • Credit card bill payment services.
  • Card lock/unlock functions on Techcombank digital banking channels.
  • Card and card transaction inquiry services. In addition, credit card transaction notifications may be delivered later than usual during the testing period.

 

E-wallet Linked Card Services

Expected service interruption periods:

  • From 01:00 a.m. to 01:10 a.m. on August 23, 2026
  • From 01:15 a.m. to 01:25 a.m. on August 24, 2026

 

Customers may experience interruptions to the following transactions involving e-wallets linked to Techcombank cards:

  • Top-up transactions.
  • Withdrawal transactions.
  • Payment transactions.
  • Refund transactions.

 

Corporate Customer Services

Expected service interruption periods:

  • From 01:00 a.m. to 01:15 a.m. on August 23, 2026
  • From 01:15 a.m. to 01:30 a.m. on August 24, 2026

 

The following corporate card-related services may be affected:

  • Corporate card information inquiry services.
  • Corporate card transaction inquiry services.
  • Corporate card-related service requests on Techcombank's digital banking platforms for corporate customers.

 

Sincerely appreciate your understanding and kindly recommend planning your transactions outside of the testing periods.

 

If you need further assistance, please contact Techcombank via our Customer Service Central:

 

Thank you for your support.