To assist customers in planning ahead and ensuring the best banking experience, the following information is hereby announced by Techcombank
During the holiday period, customers are kindly encouraged to utilize digital banking channels for fast and convenient transactions as follows:
No. |
Section/ Flow |
No display or interruption time |
Notes |
1 |
Account & Card Save and Invest section |
16:00 on April 29, 2025 to 00:00 on May 05, 2025 |
No Investment Assets are displayed. |
2 |
Discover Products section |
No Investment section is displayed. |
|
3 |
Investment Settings section |
No Techcom Securities (TCBS) section is displayed. |
|
4 |
Flow of opening a pair of Techcombank payment accounts and TCBS accounts |
No flow of opening account Is displayed and the flow is temporarily interrupted. |
|
5 |
Money transfer to TCBS accounts |
The transaction is temporarily interrupted (no account of TCBS is found). |
No |
Service |
Cut-off time (COT) |
Note |
||
1 |
Online onboarding |
17:30 on April 26, April 28, April 29, 2025 |
|||
2 |
Interbank payment |
April 26, 2025 |
April 28, 2025 |
April 29, 2025 |
Transactions via Napas instant transfer will be not impacted by this COT. |
Value <200 billion VND |
16:30 |
17:30 |
17:30 |
||
Value >=200 billion VND |
15:30 |
15:30 |
15:30 |
||
3 |
Overseas telegraphic transfer |
16:00 on April 26, 2025 12:00 on April 29, 2025 |
|||
4 |
FX Selling |
17:00 on April 29, 2025 |
|||
5 |
Loan payment |
11:00 on April 26, 2025 18:00 on April 29, 2025 |
|||
6 |
Bank guarantee issuance/ amendment |
10:00 on April 26, 2025 15:00 on April 29, 2025 |
|||
7 |
Short-term loan |
15:00 on April 29, 2025 |
|||
8 |
Bao Loc certificate of deposit |
||||
Self-trading |
17:30 on April 26 and April 29, 2025 |
||||
Auto earning |
Not COT |
If you require any further support, please contact to Techcombank Customer Service Center:
Wishing you and your family a joyful and meaningful holiday.
To offer a better service and experience, the banking service upgrade will be carried out by Techcombank, in which, some services may be temporarily interrupted as follows
To offer a better service and experience, the technology system upgrade will be carried out by Techcombank from 2:05 AM to 2:15 AM on April 20, 2025.
To offer the best customer experience, Techcombank’s holiday schedule for Hung Kings’ Commemoration has been announced as follows