• Phase 1: From 01:00 to 02:30 AM, card payment transactions may be affected at some point, please try again.
  • Phase 2: From 03:00 to 07:00 AM, customers may temporarily not be able to use some services during this period:
    • Credit card installment transfer
    • Register/cancel automatic debit for credit cards on Techcombank Mobile digital banking application
    • Debit card and credit card activation on Techcombank Mobile, automatic card activation on customer care hotline.

 

For assistance, please contact Techcombank’s Customer Service Center:

 

Customers are also advised to stay vigilant and protect their personal and financial information:

  • Never provide your bank account information, OTP, card number, CVV, or expiration date to anyone, under any form, even if they claim to be bank staff.
  • Never access suspicious links, especially those received via messages, emails, or phone calls from unverified sources.