To comply with Circular 50/2024/TT-NHNN, Techcombank Mobile is upgrading its transaction authentication security standards. This update is designed to maximize your account protection and minimize online transaction risks.

 

Starting July 1, upon logging into Techcombank Mobile, you will see a prompt to upgrade to our transaction authentication standard in just a few simple steps:

  • Step 1: On the notification screen >> Select Upgrade Now.
  • Step 2: Choose to activate Face ID/Touch ID (or skip for later).
  • Step 3: Set up a new 6-digit security passcode as guided on screen.
  • Step 4: Complete the system upgrade process.

 

Please ensure your Techcombank Mobile app is updated to version 4.0.15 or higher to proceed with this security upgrade.

 

If you need further assistance, please contact Techcombank via our Customer Service Central:

 

Thank you for your support