Legal basis: Pursuant to Decree No. 123/2020/ND-CP dated October 19, 2020 of the Government on invoices and documents, and Decree No. 70/2025/ND-CP dated March 20, 2025 of the Government amending and supplementing a number of articles of Decree No. 123/2020/ND-CP.

 

Accordingly, invoices issued by Techcombank to corporate customers shall use the address exactly as stated on their Enterpise Registration Certificate, Certificate of Branch Operation Registration, Household Business Registration Certificate, Tax Registration Certificate, Tax Code Notification, Investment Registration Certificate, or Cooperative Registration Certificate (“ERC”). 

 

Details as follows: 

1. For enterprises whose ERC has already been updated with the new administrative boundary information: Please submit a request to Techcombank to update your registered business address in our system. 

2. For enterprises whose ERC has not yet been updated with the new administrative boundary information: Techcombank will continue issuing invoices using the address currently recorded on the existing ERC. No action is required in this case. 

3. For enterprises whose ERC has not yet been updated but wish to have the invoice address amended: Please submit a request to Techcombank to update your invoice address accordingly. 

 

Contact channels for further assistance: 

  • Your dedicated Relationship Manager

  • Hotline:

- Vietnamese, English:

•  1800 6556 (domestic) – available 24/7 for Vietnamese; business hours for English)

• +84 24 7303 6556 (international) – available during business hours

- Chinese: 024 39446368 (extensions 20278 or 20279) – available domestically and internationally during business hours (*)

(*) Note: Business hours - 8:00 AM - 5:00 PM from Monday to Friday  and 8:00 AM - 12:00 PM Saturday