• Phase 1: From 00:15 a.m. to 02:50 p.m. on August 16, 2025
  • Phase 2: From 01:40 a.m. to 04:15 p.m. on August 17, 2025

 

During the above periods, the following services will be temporarily interrupted:

  • Techcombank Mobile, Techcombank Online Banking and Techcombank Business, F@st ebank digital banking services.
  • 24/7 interbank fund transfer service via NAPAS.
  • Techcombank Debit and Credit payment services, linked services between Techcombank cards and e-wallets (Note: Transactions made via Techcombank Credit on CDMs/ATMs and POS operate normally)
  • QR Code, SoftPOS and SmartPOS payment servicess, Techcombank merchant soundbox, and QR integration with point-of-sale (POS) software.
  • SMS services for OTP, account/card balance updates, and other service notifications.

 

If you need further assistance, please contact Techcombank via our official support channels:

- Individual customers:

 

- Corporate customers:

 

Thank you for your understanding and continued support.