To ensure the safety of our valued customers and staff in light of Typhoon Kajiki (Typhoon No. 5, 2025) in Vietnam, it is hereby informed that certain branches of Techcombank are temporarily suspend service during the following periods:
STT | Branch | Address | Temporary Closure Period |
1 | HA TINH | Vincom Plaza Ha Tinh, Intersection of Ham Nghi Street and Ha Huy Tap Street, Thanh Sen Ward, Ha Tinh City, Ha Tinh province | August 25, 2025 |
2 | KY ANH | Unit L1 – 05, Level L1, VinCom+ Ky Anh Shopping Center, 170 Le Dai Hanh Street, Song Tri Ward, Ha Tinh Province | August 25 and 26, 2025 |
3 | NGHE AN | Level 1, CT1A Handico 30 Building, Quang Trung Street, Thanh Vinh Ward, Nghe An Province | |
4 | NGUYEN SY SACH | No. 28B Nguyen Sy Sach Street, Thanh Vinh Ward, Nghe An Province | |
5 | NGA TU SO | No. 78 Nguyen Trai, Thanh Xuan Ward, Hanoi | August 26, 2025 |
6 | DONG DA | No. 165 Thai Ha, Dong Da Ward, Hanoi | The Morning of August 26, 2025 |
STT | Branch | Address | Temporary Cash transaction Suspension Period |
1 | NGOAI GIAO ĐOAN | Lot 104 and 403, N01-T6, T7 Han Jardin building, Diplomatic Corps Area, Xuan Dinh Ward, Hanoi. | August 26, 2025 (Other services operate as usual) |
2 | CIPUTRA | SH01, S5 Sunshine city, Nam Thăng Long, Phu Thuong Ward, Hanoi |
(Further updates will be provided through this bulletin if needed due to the typhoon’s aftermath - Updated on August 26, 2025).
During this period, customers are kindly encouraged to prioritize using Techcombank Mobile, Techcombank Business digital banking applications and card-based transactions.
For further assistance, please contact your branch’s Customer Service Representative or Techcombank’s Customer Service Center:
For individual customers:
• Email: Call_center@techcombank.com.vn
• 24/7 Hotline: 1800.588.822 (domestic) or +84.24.3944.6699 (international)
For corporate customers:
• Email: Hotrodoanhnghiep@techcombank.com.vn or wb.support@techcombank.com.vn (for large corporate)
• 24/7 Hotline: 1800.6556 (domestic) or +84.24.7303.6556 (international)
Thank you for your understanding and cooperation.
