• Holiday Date: Monday, April 7, 2025
  • Reopening Date: Tuesday, April 8, 2025

During the holiday, you are respectfully encouraged to prioritize the use of our free, secure, and convenient digital banking services:

  • Individual Customers: Our 24/7 services are available via Techcombank Mobile, Techcombank Online Banking, ATMs/CDMs, and Techcombank card acceptance points.
  • Corporate Customers: Our services are available via Techcombank Business, have the cut-off time for transactions as follows:

 

No

Services

Cut-off time (COT)

Notes

1

Online onboarding

From 12:00 AM on April 5, 2025

  • Online onboarding applications for corporate customers will be processed before 12:00, April 5, 2025 according to the committed SLA.
  • Applications completed after this time will continue to be processed on April 8, 2025.

2

Interbank payment

COT as usual

  • Transactions via Napas instant transfer operate as usual.
  • CITAD, BIDV, VCB flow is not active on the holiday of April 7, 2025.

3

Overseas telegraphic transfer

COT as usual

Holiday on April 7, 2025

4

FX Selling

5

Loan payment

6

Bank guarantee issuance/amendment

7

Short-term loan

8

Bao Loc certificate of deposit

 

If you require any further support, please contact to Techcombank Customer Service Center:

Individual customers:

Corporate customers:

  • Email: Hotrodoanhnghiep@techcombank.com.vn or wb.support@techcombank.com.vn (large enterprises)
  • Hotline 24/7: 1800.6556 (dosmetic) or +84.24.7303.6556 (international)