- Holiday Date: Monday, April 7, 2025
- Reopening Date: Tuesday, April 8, 2025
During the holiday, you are respectfully encouraged to prioritize the use of our free, secure, and convenient digital banking services:
- Individual Customers: Our 24/7 services are available via Techcombank Mobile, Techcombank Online Banking, ATMs/CDMs, and Techcombank card acceptance points.
- Corporate Customers: Our services are available via Techcombank Business, have the cut-off time for transactions as follows:
No
| Services
| Cut-off time (COT)
| Notes
|
1
| Online onboarding
| From 12:00 AM on April 5, 2025
| - Online onboarding applications for corporate customers will be processed before 12:00, April 5, 2025 according to the committed SLA.
- Applications completed after this time will continue to be processed on April 8, 2025.
|
2
| Interbank payment
| COT as usual
| - Transactions via Napas instant transfer operate as usual.
- CITAD, BIDV, VCB flow is not active on the holiday of April 7, 2025.
|
3
| Overseas telegraphic transfer
| COT as usual | Holiday on April 7, 2025
|
4
| FX Selling
|
5
| Loan payment |
6
| Bank guarantee issuance/amendment
|
7
| Short-term loan
|
8
| Bao Loc certificate of deposit
|
If you require any further support, please contact to Techcombank Customer Service Center:
Individual customers:
Corporate customers:
- Email: Hotrodoanhnghiep@techcombank.com.vn or wb.support@techcombank.com.vn (large enterprises)
- Hotline 24/7: 1800.6556 (dosmetic) or +84.24.7303.6556 (international)
