For corporate customer: Disaster Recovery Testing Schedule
- From 00:15 to 00:40 on May 17, 2025: Transfer services to backup system.
- From 00:41 to 01:06 on May 18, 2025: Transfer services to the main system.
Techcombank Business may be temporarily unavailable to login and make transaction via Techcombank Business (including both the app and website) at some points during the testing period.
If you need further assistance, please contact:
For individual customer: Digital Banking Upgrade
- From 00:00 to 04:00 AM on May 18, 2025: Techcombank Mobile and Techcombank Online Banking will be unavailable to login and transaction, please use alternative channels such as: Card payments, ATM/CDM transactions (excluding cardless withdrawals).
- Starting from May 18, 2025, the Techcombank Mobile application will be operated on the new version 3.1.0, and support for older versions will be discontinued. To continue using digital banking services, customers are kindly requested to:
- Ensure the device’s operating system is upgraded to at least iOS 15 or Android 8.0.
- Ensure the Techcombank Mobile app is updated via the App Store, Google Play, or by accessing the following link
For assistance, please contact Techcombank’s Customer Service Center:
Sincerely thank you for your understanding.
