Smart OTP is one-time password (OTP) generator software installed on smart mobile phones/tablets; This is an authentication method using advanced, secure and convenient technology for businesses when using F@st EBank's utilities. You can download Smart OTP software at the link below:
1. What is Smart OTP authentication method?
- Smart OTP is one-time password (OTP) generator software installed on smart mobile phones/tablets. This is an authentication method using advanced, secure and convenient technology for businesses when using F@st EBank's utilities.
2. Convenience and Security
- Safer & more secure with all online transactions
- It is more convenient and easier to get the OTP code even when the device has no online connection
- More convenient when traveling, working abroad, no need to carry Token Key, no need to Roaming, can be used even if the phone signal is lost
- Totally free
3. Mechanism of action?
- To use Smart OTP, you need to activate Smart OTP on F@ST Ebank and on TCB OTP application installed on a single mobile device (phone, tablet). TCB OTP will be protected by a 4-digit unlock code set by you.
- When performing transaction authentication, you need to scan the QR code / enter the Transaction code to be authenticated and enter the Smart OTP unlock code, then the application will generate a unique OTP code for the transaction with the Transaction code entered. . Next, you use the OTP generated on the application to authenticate transactions on F@ST Ebank.
- With Smart OTP solution, OTP code is generated right on the application and encrypted with complex multi-layer protection system. As a result, this solution offers the highest level of security and an outstanding experience when conducting online transactionsWith Smart OTP solution, OTP code is generated right on the application and encrypted with complex multi-layer protection system. As a result, this solution offers the highest level of security and an outstanding experience when conducting online transactions
4. New feature – Smart OTP online authentication (TCP OTP version 1.2)
From March 09, 2020 Techcombank will deploy new features on Smart OTP (TCB OTP) application version 1.2 of e-banking services for corporate customers (F@st Ebank).
1. Online Authentication (Confirm via Mobile)
- By using a mobile device with Smart OTP (TCB OTP) application installed version 1.2 and connected to the internet (wifi/3G/4G), customers have a new authentication method that reduces real-time operations, now authenticate transactions, while minimizing the risk of entering an OTP (OTP) using the previous manual authentication method. In addition, customers will be notified of transaction details on Smart OTP (TCB OTP) application, ensuring that transactions are strictly controlled.
- To use the online transaction authentication feature, you need to update the Smart OTP (TCB OTP) application to the latest version 1.2 and reactivate the application.
2. Install fingerprint scanning feature to view transaction information that needs online verification (Fingerprint)
- With this new feature, when performing Online Authentication, customers use their fingerprints to open and view transaction details sent by the banking system to the Smart OTP (TCB OTP) application on the customer's phone. Thus, the customer's transaction details will be protected to a greater extent, even during the time when the customer's mobile device is in standby mode.
3. Security PIN pad
- To enhance security, the new PIN input screen is split into 2 screens instead of 1 screen as before. Screen separation helps prevent new forms of attack (Keylogger) and makes transactions safer.
Please refer to the User Manual and FAQ below.
For direct support and advice on new features, please contact the support units:
4. Instructions for activating and using the Smart OTP application
- Instructions for activating and using Smart OTP application: Download PDF
5. Frequently Asked Questions (FAQ)
- Frequently asked questions when using Smart OTP application: Download PDF
- Frequently asked questions when using Smart OTP application version 1.2: Download PDF
