In compliance with the Circulars of the State Bank of Vietnam, business customers must complete their biometric data update before July 1, 2025, and update their identification documents before January 1, 2025, to ensure seamless transactions.
From July 1, 2025, to ensure uninterrupted cash withdrawals, payments, and card transactions (via digital banking channels, at branches, and on ATM/CDM systems), businesses must:
With biometric data supplemented from valid IDs, all organizational transaction requests will be verified more quickly and securely. Additionally, Individuals’ information will be encrypted and protected against fraud and identity theft.
Important notes on ID updates:
From January 1, 2025, to ensure uninterrupted fund transfers and payments via Techcombank Business digital banking, users with the role of "Transaction Creator and Approver" at micro-enterprises operating under simplified accounting rules must:
Individuals can complete the process quickly, securely, and safely through two methods:
>>> Refer to our FAQs section for more information
For detailed support, please contact:
(*) Monday to Friday (8:00 AM - 5:00 PM) and Saturday (8:00 AM - 12:00 PM)
From April 2025, the legal representative of the account holder can visit a Techcombank branch to update biometric data.
With the aim of continuously improving service quality, Techcombank is conducting a survey to gather feedback on your experience at Techcombank. Lucky winners will receive e-vouchers Got-it valued up to 5,000,000 Vietnamese dong.
To improve our service and enhance your experience at Techcombank, we are pleased to announce the update of the current The Terms and Conditions on the use of E-banking Service for Corporate Customer.
