To ensure the safety of our valued customers and employees amid the ongoing impact of the Typhoon No. 11 - Matmo in Vietnam, it is hereby informed that certain branches of Techcombank temporarily suspend operations as follows:

 

[Updated on the morning of October 9, 2025]

 

Branches suspending operations for the whole day of October 8, 2025 and resuming from October 9, 2025:

  • Pho Yen Branch: Sub-area 4, Pho Yen ward, Thai Nguyen province.
  • Thai Nguyen Branch: No. 462–464 Luong Ngoc Quyen Street, Phan Dinh Phung Ward, Thai Nguyen province.

 

Branches suspending operations on the morning of October 8, 2025:

  • Bac Giang Branch: No. 289, 291, 293, 295 Nguyen Thi Minh Khai street, Bac Giang ward, Bac Ninh province.

 

Branches suspending operations for the whole day of October 7, 2025:

  • Bac Giang Branch: No. 289, 291, 293, 295 Nguyen Thi Minh Khai street, Bac Giang ward, Bac Ninh province.
  • Pho Yen Branch: Sub-area 4, Pho Yen ward, Thai Nguyen province.
  • Thai Nguyen Branch: No. 462–464 Luong Ngoc Quyen Street, Phan Dinh Phung Ward, Thai Nguyen province.

 

Branches suspending cash transactions for the whole day of October 7, 2025, and resuming from October 8, 2025:

  • Ciputra Branch: No. 01 SH floor, Building S56, Multi-Use Complex of Sunshine City Project at Lot I.A.23 Nam Thang Long Urban Area (phase II), Phu Thuong ward, Hanoi. 
  • Tran Quoc Hoan Branch: No. 19 Tran Quoc Hoan street, Cau Giay ward, Hanoi.

 

Branches suspending operations on the morning and resuming from the afternoon of October 7, 2025:

  • Nguyen Tuan Branch: TM-A103, 1st Floor, Building A,  Multi-Use Complex of No. 82 Nguyen Tuan street, Thanh Xuan ward, Hanoi.

 

During this period, customers are kindly encouraged to prioritize using Techcombank Mobile, Techcombank Business digital banking applications and card-based transactions.

 

For further assistance, please contact Techcombank via Customer Relationship Manager or Customer Service Center:

 

Individual customers:

 

Corporate customers:

 

Thank you for your understanding.