Accordingly, from July 15th, 2025, Techcombank will stop supporting the following transactions:

  • International remittances
  • Credit and trade finance transactions
  • Overdraft disbursements

 

For customers falling into any of the following cases:

  • Having at least one overdue deferred document exceeding from 30 days, and/or
  • Having a total number of overdue deferred documents exceeding the maximum limit as stipulated by Techcombank from time to time. (except in cases where the customer’s new transaction does not generate any additional deferred document).

 

For detailed consultation and support in completing the required documents, please kindly contact:

  • Deferred Documentary Department: (024) 3944 6368 ext. 20266 or 20288
  • Credit Processing Officers
  • Your dedicated Relationship Manager
  • Hotline:
    • Vietnamese, English: 1800 6556 (domestic) – available 24/7 for Vietnamese; business hours for English
    • +84 24 7303 6556 (international) – available during business hours
    • Chinese: 024 39446368 (extensions 20278 or 20279) – available domestically and internationally during business hours (*)

(*) Note: Business hours - 8:00 AM - 5:00 PM from Monday to Friday and 8:00 AM - 12:00 PM Saturday