To enhance customer support effectiveness - especially for Chinese-speaking enterprises, Techcombank officially launches the Chinese-language Corporate Customer Care Hotline on February 15, 2025, offering outstanding advantages:

  • Fast and streamlined support: A team of professional consultants fluent in Chinese, always ready to meet your business needs
  • In-depth and effective consultation: Comprehensive support for all Techcombank services, solutions, and offers (Accounts, Credit Limits, Guarantee Issuance, and more)

 

Enterprises can contact the new dedicated Hotline using the following details:

🔸 Hotline: 024 3944 6368 (extension 20278 or 20279)

🔸 Service hours: Monday to Friday (8:00 AM - 5:00 PM) and Saturday (8:00 AM - 12:00 PM)

 

With the best service experience, Techcombank hopes to support businesses in achieving greater success in cross-border operations.

To receive further detailed assistance, please contact:

  • Hotline:

- Vietnamese, English:

+ 1800 6556 (domestic) – available 24/7 for Vietnamese; business hours for English

+ 84 24 7303 6556 (international) – available during business hours

- Chinese: 024 3944 6368 (extensions 20278 or 20279) – available domestically and internationally during business hours (*)

• Email: hotrodoanhnghiep@techcombank.com.vn

• Techcombank branches & transaction offices nationwide

 

(*) Monday to Friday (8:00 AM - 5:00 PM) and Saturday (8:00 AM - 12:00 PM)