The new dedicated hotline will promptly support all needs of Chinese-speaking enterprises during their use of Techcombank's financial solutions and services.
To enhance customer support effectiveness - especially for Chinese-speaking enterprises, Techcombank officially launches the Chinese-language Corporate Customer Care Hotline on February 15, 2025, offering outstanding advantages:
Enterprises can contact the new dedicated Hotline using the following details:
🔸 Hotline: 024 3944 6368 (extension 20278 or 20279)
🔸 Service hours: Monday to Friday (8:00 AM - 5:00 PM) and Saturday (8:00 AM - 12:00 PM)
With the best service experience, Techcombank hopes to support businesses in achieving greater success in cross-border operations.
To receive further detailed assistance, please contact:
- Vietnamese, English:
+ 1800 6556 (domestic) – available 24/7 for Vietnamese; business hours for English
+ 84 24 7303 6556 (international) – available during business hours
- Chinese: 024 3944 6368 (extensions 20278 or 20279) – available domestically and internationally during business hours (*)
• Email: hotrodoanhnghiep@techcombank.com.vn
• Techcombank branches & transaction offices nationwide
(*) Monday to Friday (8:00 AM - 5:00 PM) and Saturday (8:00 AM - 12:00 PM)
In compliance with the Circulars of the State Bank of Vietnam, business customers must complete their biometric data update before July 1, 2025, and update their identification documents before January 1, 2025, to ensure seamless transactions.
With the aim of continuously improving service quality, Techcombank is conducting a survey to gather feedback on your experience at Techcombank. Lucky winners will receive e-vouchers Got-it valued up to 5,000,000 Vietnamese dong.
