To provide the best payment service for customers on digital banking channels, Techcombank announces the adjustment of payment hours on F@st EBank (FEB) and Techcombank Business (TCBB) during the New Year holiday (01/01/2024) as follows:
Date |
Transaction |
COT (*) |
| On 21, 22, 25 & 26/12/2023 | External single transaction - VND | 17h30 |
| External batch transfer/salary - VND | 16h30 |
|
| Foreign transfer via VCB (only on FEB) | 17h00 |
|
| On 27 & 28/12/2023 | External single transaction - VND | 19h00 |
| External batch transfer/salary - VND | 18h00 |
|
| Foreign transfer via VCB (only on FEB) | 17h00 |
|
| On 29/12/2023 | External single transaction - VND | 20h00 |
| External batch transfer/salary - VND | 19h00 |
|
| Foreign transfer via VCB (only on FEB) | 17h00 |
|
| - Overseas telegraphic transfer transaction with FX buying at auto rate or contract rate - Overseas telegraphic transfer transaction without FX buying |
17h00 |
|
| Foreign currency sales transactions at agreed exchange rates | 18h00 |
|
| Loan disbursement: Disbursement requests for international payment purposes (only on TCBB) | 16h00 |
|
| On 30/12/2023 | External single transaction (via Citad) - VND | 20h00 |
| External batch transfer/salary (via Citad) - VND | 19h00 |
|
| Transactions selling foreign currencies at automatic exchange rates | 10h00 |
|
| Loan disbursement: Disbursement requests for other purposes (only on TCBB) | 10h00 |
|
| Loan payment | 10h00 |
|
| Issuing/ amendment bank guarantees (only on TCBB) | 10h00 |
|
| Bao Loc Certificate of Deposit (only on TCBB) | Bao Loc Certificate of Deposit transactions are carried out according to the currently applicable COT | |
| On 30, 31/12/2023 & 01/01/2024 | - Single transfer/lot transfer/payroll transactions initiated during this period will be processed after the holiday - Do not support international trade transactions and foreign currency sales transactions after COT - Credit translation transactions (loan settlement, guaranty issuance/amendment, and loan disbursement) initiated after COT through January 1, 2024 will be processed after the holiday. |
|
| From 02/01/2024 | COT of normal working days | |
*COT (Cut off time) is the last time Techcombank receives transactions and processes them within the same working day as prescribed by Techcombank from time to time.
Note:
- 24/7 fast transfer via Napas are not affected by this COT
- From 21/12 to 29/12/2023 Single Transaction/Batch Transfer & Salary Payment in VND with value ≥ 200 billion VND, apply COT: 16h30
We kindly request your business to plan transactions accordingly and wishing you a nice and happy holiday.
For more detailed information and support, please contact:
- Relationship Managers
- Corporate Contact Center 1800 6556 or 84-24-7303 6556 Or visit the closest Techcombank branches or transaction offices.
In compliance with the Circulars of the State Bank of Vietnam, business customers must complete their biometric data update before July 1, 2025, and update their identification documents before January 1, 2025, to ensure seamless transactions.
With the aim of continuously improving service quality, Techcombank is conducting a survey to gather feedback on your experience at Techcombank. Lucky winners will receive e-vouchers Got-it valued up to 5,000,000 Vietnamese dong.
