To provide the best payment service for customers on digital banking channels, Techcombank announces the adjustment of payment hours on F@st EBank (FEB) and Techcombank Business (TCBB) during the New Year holiday (01/01/2024) as follows:
Date |
Transaction |
COT (*) |
| On 21, 22, 25 & 26/12/2023 | External single transaction - VND | 17h30 |
| External batch transfer/salary - VND | 16h30 |
|
| Foreign transfer via VCB (only on FEB) | 17h00 |
|
| On 27 & 28/12/2023 | External single transaction - VND | 19h00 |
| External batch transfer/salary - VND | 18h00 |
|
| Foreign transfer via VCB (only on FEB) | 17h00 |
|
| On 29/12/2023 | External single transaction - VND | 20h00 |
| External batch transfer/salary - VND | 19h00 |
|
| Foreign transfer via VCB (only on FEB) | 17h00 |
|
| - Overseas telegraphic transfer transaction with FX buying at auto rate or contract rate - Overseas telegraphic transfer transaction without FX buying |
17h00 |
|
| Foreign currency sales transactions at agreed exchange rates | 18h00 |
|
| Loan disbursement: Disbursement requests for international payment purposes (only on TCBB) | 16h00 |
|
| On 30/12/2023 | External single transaction (via Citad) - VND | 20h00 |
| External batch transfer/salary (via Citad) - VND | 19h00 |
|
| Transactions selling foreign currencies at automatic exchange rates | 10h00 |
|
| Loan disbursement: Disbursement requests for other purposes (only on TCBB) | 10h00 |
|
| Loan payment | 10h00 |
|
| Issuing/ amendment bank guarantees (only on TCBB) | 10h00 |
|
| Bao Loc Certificate of Deposit (only on TCBB) | Bao Loc Certificate of Deposit transactions are carried out according to the currently applicable COT | |
| On 30, 31/12/2023 & 01/01/2024 | - Single transfer/lot transfer/payroll transactions initiated during this period will be processed after the holiday - Do not support international trade transactions and foreign currency sales transactions after COT - Credit translation transactions (loan settlement, guaranty issuance/amendment, and loan disbursement) initiated after COT through January 1, 2024 will be processed after the holiday. |
|
| From 02/01/2024 | COT of normal working days | |
*COT (Cut off time) is the last time Techcombank receives transactions and processes them within the same working day as prescribed by Techcombank from time to time.
Note:
- 24/7 fast transfer via Napas are not affected by this COT
- From 21/12 to 29/12/2023 Single Transaction/Batch Transfer & Salary Payment in VND with value ≥ 200 billion VND, apply COT: 16h30
We kindly request your business to plan transactions accordingly and wishing you a nice and happy holiday.
For more detailed information and support, please contact:
- Relationship Managers
- Corporate Contact Center 1800 6556 or 84-24-7303 6556 Or visit the closest Techcombank branches or transaction offices.
