Time and cost saving:
No need to spend time traveling, waiting for application approval, verifying information at the counter or through Call Center
It's completely free to make a request
Time and cost saving:
No need to spend time traveling, waiting for application approval, verifying information at the counter or through Call Center
It's completely free to make a request
Safe, proactive, and convenient
Enhance security through multiple layers for users
The system actively authenticates customers’ information, recover customers’ information in the shortest time
Actively recover password or unlock username anytime, anywhere on the F@st EBank e-banking platform
Eliminate 100% of documents during claim processing
Note:
In order to ensure safety and security for users when using the new feature, Techcombank recommends that Business must correctly declare its personal information when registering with the bank.
Please contact the customer manager or the nearest Techcombank’s branch to check the personal information registered with the bank (ID number/passport; contact phone number; email).
In case the personal information registered with the bank is incorrect or is in common use, please contact the nearest Techcombank’s branch for help in updating information before using the new feature.
1
Instructions for using two features Password Recovery and Username Unlock: Download PDF
2
To be able to use the Password Recovery feature, please click here: Recover Password
3
To be able to use the Username Unlock feature: please click here: Unlock username
