Chapter 3
The Achievement of Tech
Bank-wide Management Report
Profit before tax
VND 25.6 trillion (+10.0% YoY)
Total operating income
VND 40.9 trillion (+10.3% YoY)
CASA
∼37.0%
ROE
19.6%
ROA
3.2%
CAR
15.2%
NPL
∼0.72%
Retail Banking Group (RBG)
The bank-wide retail credit book grew by 40.1% YoY. Excluding margin lending, RBG’s stand-alone loan book expanded impressively by 48% YoY.
Bank-wide retail credit
40.1%
YOY
Techcombank Mobile App
4.7/5.0 rating
Added nearly
1.2mil new customers
Business Banking (BB)
Business Banking (BB) division performed strongly in 2022, accelerating the Bank’s business diversification.
2022 Highlights: Simpler ways of banking
Wholesale banking (WB)
Wholesale Banking (WB) continues to be an important contributor to Techcombank’s overall business results and 2021-25 strategy – playing a leading role in the real estate and bond value chains.
Under the leadership of the financial institutions (FI) department of WB, we successfully raised USD 1 billion syndicated loans (three to five year tenors) in the international markets.
2022 Highlights
Healthy credit and non-credit demand from WB customers
In 2022, we again focused on growing our customer base, prioritising, beyond real estate, construction and construction materials (ReCoM), three key economic sectors:
- Fast moving consumer goods (FMCG)
- Utilities (electricity and telecommunications)
- Financial services.
- Cash and settlements
- Loan guarantees – the largest offshore guarantee by a Vietnamese bank
- Usance Payable at Letters of Credit (UPAS LC)
- Derivative products.
Global Transaction Services (GTS)
The headwinds of 2022 were turned into opportunities thanks to GTS’ quick strategic responses including enhanced digital capabilities, streamlined direct integration APIs, and dedicated offerings.
NFI
54%
CASH MANAGEMENT PRODUCTS
89%
TRADE SERVICES
44%
FIX INCOME
75%
