Chapter 4 - The Transformation of Tech

Talent (HR)

“We delivered a holistic support system for Techcombank /en/investors/annual-report/2022/talent from recruiting and onboarding to development and retention; including specialised training, competitive remuneration and more.”

Chief Human Resources Officer

Nikki Dang My Quyen



Talent is one of the three key pillars in Techcombank’s five-year strategy.

In 2022 we continued to attract, develop and retain the best /en/investors/annual-report/2022/talent from within Vietnam and internationally.

Our targeted and effective recruitment approach saw thousands of talented people join our ranks in 2022, all keen to contribute and be part of a great working environment where:

They are empowered and rewarded

There are opportunities for staff development

Remuneration is competitive



for Management Trainee Program

  • Vietnam’s Top 50 Most Attractive Employers 2022 – by Anphabe
  • Top 100 Best Places to Work in Vietnam (#2 in Banking and #9 across industries) – by Anphabe
  • Best Companies To Work For In Asia – by HR Asia
  • Great Place to Work – first bank in Vietnam to receive GPTW certification
  • Employer of Choice – as voted by Vietnamese students.

2022 Highlight


Attracting the best /en/investors/annual-report/2022/talent

In 2022, we became the first Vietnamese bank to run /en/investors/annual-report/2022/talent roadshows overseas, demonstrating our proactive approach to recruitment. We presented our vision to Vietnamese nationals in the major financial centres of Singapore, the UK and the US – aiming to attract /en/investors/annual-report/2022/talent with unique experience and skills in digital, leadership and risk management.

The very successful first Future Gen – Tech and Data program commenced in January 2022. Our first student cohort have completed 12 of their 18 months.

Attracting the best /en/investors/annual-report/2022/talent

Growing with us

Learning and development

We customised learning roadmaps for more than 1,000 roles and positions. Techcombank employees spent nearly 900,000 hours learning, equivalent to more than 70 hours per person.

We offered diversified learning programs, covering both leadership and more function-based training.

  • Amazon Web Services (AWS) and international certification sponsorship program
  • Moody’s CICC
  • Pluralsight – an international e-learning platform
  • Leaders today and tomorrow

Rewards and recognition

Our Job Architecture (JA) system, finalised in 2021, creates a foundation for simplifying and systemising career development, compensation and benefits. It is ensuring that we offer an attractive proposition to Bank employees, including competitive salaries and unique benefits like:

  • Family health-care packages
  • Awards for outstanding children of Techcomers (TechcomKids program)
  • Transport for Techcomers to their hometown for family Lunar New Year celebrations (Techcom Bus).
Focus of 2023

The focus of HR for 2023

In 2023, Techcombank will continue to attract, develop and retain especially talented people so the Bank can leap toward its vision and objectives. We will do this using proven methods, such as overseas roadshows.

We will refresh our /en/investors/annual-report/2022/talent programs for employees with high potential and/or niche skills who share the organisation’s core values and have a strong commitment to the Bank. Tailored, competitive offerings will help them develop their leadership and functional competencies and encourage them to keep working with us.

The Bank will also take steps to improve the journey of all employees by investing in enhanced features for the HR system; in performance management, succession planning and compensation. Improving these functions will help to:

  • Fortify career and /en/investors/annual-report/2022/talent development
  • Assist continuous improvement in performance
  • Reduce the time and effort HR division and other employees spend getting things done, by eliminating manual processes and operations.

Copyright © 2022 owned by Vietnam Technological and Commercial Joint-stock Bank (Techcombank)

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