Techcombank | 2021 Annual Report

Techcombank attracted over

1.2 Million

new customers
The total number of customers is over

9.6 Million

Pre-tax profit

VND 23,238 Billion

" We are ready every day for new and superior challenges; fulfilling our mission to lead the digitalisation of the financial industry; providing unique solutions for the best customer experiences; and motivating individuals, businesses and organisations to succeed sustainably."

Chairman of Board of Directors

Ho Hung Anh

About us

Techcombank’s mission is to lead the digital transformation of the financial industry, enabling individuals, businesses and corporations to progress and thrive sustainably.

Bank-wide Management Report

The complications of the pandemic, particularly the extended lockdown periods in the largest cities, caused disruption in customer transactions at branches and slowed down the growth of banking service income in. However, due to our continuous investments in digitalising operations, we managed to not only maintain service quality but also to accommodate increases in volume and launch new offerings. This has contributed to an impressive 42.4% increase in income from service activities compared to the same period last year.

Total service income
VND billion
Bancassurance revenue

88.4 % YoY

  • Investment banking services
  • Insurance
  • Card
  • Transaction banking
  • Foreign exchange
  • Others

Our branch network and subsidiaries

Techcom Securities Joint Stock Company began our new five-year strategy for 2021–25, with the goal of becoming the orchestrator of capital flows in Vietnam.