Techcombank | 2021 Annual Report

VI | EN

Corporate culture

1

Customer-centricity

2

Collaboration for common objectives

3

Innovation and creativenes

4

Self-development

5

Work efficiency

Corporate
Culture

  • Create sustainable
    development

  • Create a
    competitive
    advantage

  • Create foundations
    for strategic
    execution

  • Create our
    organisation’s
    own identity

  • Have a strong corporate culture, which can contribute to the Bank’s performance

  • Attract talent,
    and retain employees

Employee Engagement Survey results show a strong corporate culture supported by high employee engagement scores

Top

6%

of highest scoring companies
Top

12%

for Engagement and Enablement

in Southeast Asia

Techcombank embeds core values in everything we do - Culture Journey program

400 +

new Kaizens

12,300

coaching sessions

72,800

customer comments and feedback

466

First Hand Day sessions conducted by Division Heads

Corporate culture is a critical pillar in Techcombank’s new employee value proposition

In line with our strategy, in 2021, Techcombank focused on building a new EVP to:

  • Attract the best talent who share Techcombank DNA and values
  • Develop and retain high-performing talent to achieve Techcombank’s vision
  • Engage talent by rewarding their commitment and contribution to delivering exceptional value.

The new EVP was designed and centred around four key pillars:

  • Culture and work environment
  • Performance
  • Recognition
  • Rewards, learning and development.