Reaching for new heights
Reaching for new heights
Harnessing The Power of Data, Digital, and Talent
2023
TECHCOMBANK
ANNUAL REPORT
30 years of greatness together
REACHING FOR NEW HEIGHTS
Who are we?

Who are we?

Techcombank is one of the largest joint stock banks in Vietnam, and a leading bank in Asia, with a vision to “Change banking, Change lives”. For 30 years we have aspired to “Be Greater” and have been an enabler of growth, achievement, and human potential in Vietnam. We pursue a proven customer-centric strategy in providing a broad range of solutions and services to over 13.4 million retail and corporate customers. We serve and engage with customers through our market-leading digital banking platforms and mobile apps, and an extensive network of 301 branches and transaction offices across 46 out of 63 cities and provinces across Vietnam. In 2023, Techcombank was assigned an A+ initial credit rating, with ‘Stable’ outlook by FiinRatings.


We believe that today’s achievements are just the stepping stone to higher accomplishments tomorrow, as we are always “Reaching for new heights”

Business highlights

13.4 million customers
With a record high number of new customers: 2.6 million
Customer Growth
Financial Metrics
Total Assets as of 31 Dec 2023
VND 849,482
billion
+21.5% year on year (YoY)
Total Operating Income
VND 40,061
billion
2019–23 TOI CAGR: 16.9%
Profit Before Tax
VND 22,888
billion
2019–23 PBT CAGR: 16.5%
CASA ratio
40%
Industry-leading
ROA
2.4%
Industry-leading.
2019–23 avg.: 3.0%
Retail transactions
94%
Conducted digitally
Credit and debit card payment volume
TOP 1
in the country
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In 2023, we maintained a laser-like focus on delivering the best possible offerings and experiences for our customers and putting their needs right at the heart of everything we did.

Ho Hung Anh

Chairman of the Board of Directors
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