Reaching for new heights
Corporate governance
Chapter 5 - The foundation of Tech

Corporate governance

In 2023, strictly following the orientation and direction of Board of Directors, Techcombank always ensure compliance with corporate governance regulations according to Vietnamese law, as well as proactively apply best practices of governance in the region and in the world to enhance governance efficiency for the whole bank and raise awareness of managers and employees about best corporate governance practices.

On Corporate Governance

Techcombank’s Corporate Governance and Structure always aims at transparency and efficiency, ensuring benefits for customers, employees, shareholders and investors, thereby ensuring the development and sustainable value of the Bank
Board of Directors - Techcombank
Corporate Governance Officer cum, Company Secretary
Supervisory Board
Executive Team
Mr. Ho Hung Anh
Vice Chairman
Age
54
Board member since: 03/2004

Experience

Mr. Ho Hung Anh has been the Chairman of Techcombank’s Board of Directors (BOD) since May 2008. Prior to his election as Chairman, Mr. Ho Hung Anh served as a BOD member from 2004. His professional career also includes several years of executive-level experience at large organisations, including Masan.

Diploma

Mr. Ho Hung Anh holds a degree in electrical engineering from the Kiev Polytechnic Institute in the Ukraine and a Master’s in Human Resource Management from Moscow Automobile and Road Construction State Technical University.

Mr. Nguyen Dang Quang
First Vice Chairman
Age
61
Board member since: 01/2000

Experience

Dr. Nguyen Dang Quang has served as First Vice Chairman of Techcombank’s BOD since April 2016. Previously, he was a BOD member from May 2014 to March 2016. He was also First Vice Chairman of the Bank from May 2008 to April 2014. Before becoming a BOD member, Dr. Nguyen Dang Quang had more than 20 years of executive experience, including key management positions at Techcombank since 1995 and membership on the BOD of Masan.

Diploma

Dr. Nguyen Dang Quang holds a PhD of Sciences from the National Academy of Sciences of Belarus and an MBA from the Plekhanov Russian University of Economics.

Mr. Nguyen Thieu Quang
Vice Chairman
Age
65
Board member since: 06/2000

Experience

Mr. Nguyen Thieu Quang has been a member of Techcombank’s BOD since 2000 and became Vice Chairman in May 2008. Mr. Nguyen Thieu Quang has significant executive experience including in various key positions at Masan, Vinaconex and Senco.

Diploma

Mr. Nguyen Thieu Quang holds a degree in Mining Construction Engineer from Donetsk Polytechnic Institute in the Ukraine (now Donetsk National Technical University).

Mr. Nguyen Canh Son
Vice Chairman
Age
57
Board member since: 05/2008

Experience

Mr. Nguyen Canh Son has served on the BOD since May 2008 and has been Vice Chairman since April 2009. Mr. Nguyen Canh Son has more than 20 years of experience, including positions as chairman and member of BODs of large corporates such as Eurowindow JSC, Eurowindow Holding JSC and Trade Center Investment JSC – Hanoi Moscow.

Diploma

Mr. Nguyen Canh Son graduated as a Civil Engineer from the Moscow Institute of Civil Engineering was named after Valerian V. Kuibyshev in Russia (now Moscow State University of Civil Engineering).

Mr. Ho Anh Ngoc
Vice Chairman
Age
42
Board member since: 04/2021

Experience

Mr. Ho Anh Ngoc has been Vice Chairman of Techcombank’s BOD since April 2021. Prior to his appointment, Mr. Ho Anh Ngoc had more than 14 years of experience in key management positions at Techcombank and its subsidiaries. He also holds executive positions at several large organisations, including One Mount Group JSC, One Mount Real Estate JSC, One Mount Distribution JSC and One Mount Consumer JSC.

Diploma

Mr. Ho Anh Ngoc graduated from Macquarie University, Sydney Australia with a Bachelor’s Degree in Commerce and Accounting and a Master’s Degree in Economics.
He is also a Member of CPA Australia.

Mr. Lee Boon Huat
Non-executive Director
Age
67
Board member since: 12/2012

Experience

Mr. Lee Boon Huat has been a member of Techcombank’s Board of Directors since May 2014. Prior to that, he was an Independent Director from December 2012 to April 2014. Before joining Techcombank, Mr. Lee Boon Huat worked with several international organisations, including the Monetary Authority of Singapore, HSBC, Canadian Imperial Bank of Commerce, Chemical Bank and Standard Chartered Bank

Diploma

Mr. Lee Boon Huat holds a Bachelor’s degree in Business Accounting from the Western Australian Institute of Technology (now Curtin University).

Mr. Saurabh Narayan Agarwal
Non-executive Director
Age
43
Board member since: 04/2019

Experience

Mr. Saurabh Narayan Agarwal was appointed to Techcombank’s Board on April 2019. Prior to joining Techcombank, he worked for many years in finance and financial investment. He held executive positions such as Senior Analysis Expert; Director of McKinsey & Company in New Delhi, India, and New Jersey in the US; and Director of Warburg Pincus, New York, the US and Singapore.

Diploma

Mr. Saurabh Narayan Agarwal graduated from the Indian Institute of Technology, Bombay with a Bachelor of Technology and Electrical Engineering, and a Master of Technology and Microelectronics. He holds a Master of Business Administration from Harvard Business School in the US.

Mr. Nguyen Nhan Nghia
Independent Director
Age
55
Board member since: 04/2019

Experience

Mr. Nguyen Nhan Nghia was appointed as Techcombank’s BOD independent director in April 2019. Prior to joining Techcombank, he held executive positions at financial institutions and banks, including Deputy Head of Department, Head of Rural Finance Project under the International Credit Project Management Unit at the State Bank of Vietnam; Deputy Head of BIDV’s Business Center 3; Deputy CEO and CEO of BIDV Vietnam Partners.

Diploma

Mr. Nguyen Nhan Nghia graduated from Thuy Loi University, majoring in Water Engineering. He has a Finance and Economics Master’s degree from the University of London and was awarded a CFA (Chartered Financial Analyst) certificate from the International Professional Financial Analysis program.

Mr. Nguyen Tuan Minh
Corporate Governance Officer cum
Company Secretary
Chief of BOD Office
Age
57
Appointed as Corporate Governance Officer since: 11/2019

Experience

Mr. Nguyen Tuan Minh joined Techcombank in May 2013 and has more than 9 years of executive experience, including many different management positions at Techcombank such as Head of Legal; Head of Compliance at Operational Risk and Legal Division; and Head of Legal Counsel at Corporate Affairs Division. Prior to that, he spent over 20 years in legal consulting – as a practising lawyer, an in-house general counsel and in senior management position at a private law firm, in the Vietnam branch of an international law firm and in a commercial bank and securities company. Mr. Nguyen Tuan Minh was appointed Corporate Secretary cum Chief of BOD Office in November 2019.

Diploma

Mr. Nguyen Tuan Minh holds a Bachelor’s degree in International Relations from the Diplomatic Academy of Vietnam and a Bachelor of Law from Hanoi Law University. He is a practising lawyer and member of the Hanoi Bar Association.

Mr. Hoang Huy Trung
Head of Supervisory Board and Full-time member
Age
51
BOS' member since: 12/2012

Experience

Mr. Hoang Huy Trung has had many years’ experience in the banking industry and has held various management positions at the State Bank of Vietnam and Techcombank. He has been Head of Supervisory Board and full-time member of the Techcombank Supervisory Board since 12/2012.

Diploma

Mr. Hoang Huy Trung graduated with a Master of Economics, specialising in banking, from the National Economics University and has a Bachelor of Accounting from the Academy of Finance.

Mr. Mag Rer Soc Oec Romauch Hannes
Member
Age
49
BOS' member since: 04/2012

Experience

Mr. Mag Rer Soc Oec Romauch Hannes has many years’ experience in banking and finance and has held many important management positions in financial institutions and large corporations. He has been a member of the Techcombank Supervisory Board since 4/2012.

Diploma

Mr. Mag Rer Soc Oec Romauch Hannes holds a Master’s Degree in Business Administration - majoring in Finance, Banking and Marketing - from Klagenfurt University, Republic of Austria.

Ms. Bui Thi Hong Mai
Full-time member
Age
52
BOS' member since: 03/2010

Experience

Ms. Bui Thi Hong Mai has many years’ experience in accounting and finance. Since 03/2010 she became a member and a full-time member of the Techcombank Supervisory Board.

Diploma

Ms. Bui Thi Hong Mai holds a Bachelor’s degree in Accounting from the University of Finance and Accountancy.

Dr. Jens Lottner
Chief Executive Officer

Experience

Dr. Lottner was appointed Chief Executive Officer of Techcombank on August 18, 2020.
Before joining Techcombank, Dr. Lottner was Senior Executive Vice President at Siam Commercial Bank for 5 years. During his tenure, he held roles as Chief Strategy Officer, Chief Transformation Officer and Chief Data Officer, designing and orchestrating the bank’s digital transformation program towards more customer centricity. His last role at Siam Commercial Bank was Chief Financial Officer.
Dr. Lottner began his career with McKinsey & Company in 1992 in Germany, where he was elected Partner in 2000. He moved to Malaysia in 2001 and to Singapore in 2005, where he was a Senior Partner leading McKinsey’s financial services practice in ASEAN until 2012. He simultaneously led its Asia Pacific Risk Management Practice and was a member of the Asia Pacific Management Committee. From 2012 to 2015, Dr. Lottner was Senior Partner and Managing Director of the Boston Consulting Group in Singapore, heading its financial services practice across ASEAN.

Diploma

Dr. Lottner holds a Doctorate in Economics from the Dresden University of Technology, Germany, and attained a Diploma in Economics from the University of Bonn, Germany.

Mr. Phung Quang Hung
Deputy CEO cum
Chief Business Banking Officer (until 31/12/2023) cum
Chief Corporate And Institutional Banking Group Officer (from 01/01/2024)

Experience

Mr. Phung Quang Hung has many years of management experience and has worked at international banks. Previous positions include Head of IT and Operations at ABN AMRO Vietnam, and Business Partner at the National Australia Bank, London. Mr. Phung Quang Hung joined Techcombank in January 2010 as Head of the Operations and Technology Division, before being appointed Head of Sales and Distribution (S&D), Head of Customer Service and Financial Advisory Division (CSA), Managing Director and then Standing Deputy CEO, Chief Business Banking Officer.

Diploma

Mr. Phung Quang Hung has a master’s degree in international business from Washington State University (USA) and a bachelor’s degree in Information Technology from the Hanoi University of Science and Technology (Vietnam).

Mr. Phan Thanh Son
Deputy CEO cum
Chief Global Transaction Services Officer

Experience

Mr. Phan Thanh Son was appointed Deputy CEO and Head of Global Transaction Banking Division in August 2019. Prior to this, he was a Transformation Director of Transaction Banking and Head of the Treasury and Financial Markets Division from February 2011. He has more than 25 years of experience in local financial markets and played an important role in developing local foreign exchange, fixed income markets. He was the Deputy Chief Executive Officer at Tien Phong Bank. He has held various positions in the Global Markets Divisions at Standard Chartered Bank (Vietnam), Citibank (Vietnam), and Citigroup Global Markets Ltd. (Hong Kong).

Diploma

He holds a Master’s degree in Economics from the National Economics University (Vietnam).

Mr. Pham Quang Thang
Deputy CEO cum
Chief Corporate Affairs Officer

Experience

Mr. Pham Quang Thang joined Techcombank since 1994 and has been working for nearly 30 years in the banking industry, where he has held many key leadership positions. These include Chief Accountant and Director of Treasury Centre.
Since October 2007, he was appointed Deputy CEO and cum Head of Business Banking Division, Head of Credit Approval Division, Head of Legal and Compliance division, and Chief Corporate Affairs Officer.

Diploma

Mr. Pham Quang Thang holds a Master’s degree from Swinburne Technology University (Australia), a Bachelor’s degree from the National Economics University (Vietnam).

Mr. Nguyen Anh Tuan
Acting Chief Retail Banking Group Officer (from 01/11/2023)

Experience

Mr. Nguyen Anh Tuan has many years of leadership experience working in the field of finance and banking. He has held various leadership positions at Techcombank, roles in both business and retail banking.
With 18 years working at Techcombank and experiencing many positions in management roles, he held the positions of Branch Manager, Regional Director, Head of Omni Channel Development, Deputy Chief of Business Banking and Deputy Chief of Retail Banking then he was appointed Chief of Retail Banking Group.

Diploma

He holds a Master's degree in Business Administration from the University of Applied Sciences and Arts Northwestern Switzerland and a bachelor's degree in Financial Banking from the Banking Academy of Vietnam, Viet Nam.

Ms. Phan Thi Thanh Binh
Chief Wholesale Banking Officer (until 31/12/2023)

Experience

Ms. Phan Thi Thanh Binh was appointed Head of Wholesale Banking from April 2018. Prior to this, she joined Techcombank as Transformation Director of Wholesale Banking in July 2017. She has more than 20 years of experience with ANZ in various positions, including Head of Markets Vietnam, acting CEO of ANZ (Vietnam), member of the Board of Directors at ANZ (Vietnam, Cambodia and Laos) and Chairwoman of ANZ (Laos).

Diploma

Ms. Phan Thi Thanh Binh holds a Master’s degree from Université libre de Bruxelle (Belgium).

Mr. Siva R. Krishna
Deputy CEO cum
Chief Risk Officer (until 30/11/2023)

Experience

Mr. Krishnan has over 25 years of experience; covering global and regional banks and payment technology companies. He brings balanced cross functional.
Experience, encompassing business strategy, transformation, risk management, data science and product development.
Prior to joining Techcombank, he was the Executive Vice President (Retail and Business Banking Risk Management) and Head of Credit Risk Analytics at Siam Commercial Bank (SCB), Thailand.
Prior to SCB, Mr Krishnan was the Deputy Chief Executive and Executive Vice President (Retail and SME Risk Management and Business Infrastructure) of Scotia Bank and instrumental in the acquisition and integration of its affiliate banks viz. Thanachart Bank, Siam City Bank Thailand. Mr. Krishnan was appointed Techcombank’s Deputy CEO on 10 January 2021.

Diploma

Mr. Saurabh Narayan Agarwal graduated from the Indian Institute of Technology, Bombay with a Bachelor of Technology and Electrical Engineering, and a Master of Technology and Microelectronics. He holds a Master of Business Administration from Harvard Business School in the US.

Ms. Nguyen Thu Lan
Acting Chief Risk Officer

Experience

Ms. Nguyen Thu Lan joined Techcombank in 2001, and held several critical positions in Techcombank and our subsidiaries. These include Head of Risk Governance; Chief Credit Officer; Deputy Chief Risk Officer.
With over 22 years of experience, Ms. Nguyen Thu Lan was appointed Acting Chief Risk Officer of Techcombank from 1 December 2023. She is in charge of constructing and enhancing risk management capabilities and platforms of the Bank, ensuring Techcombank’s position as one of the most efficient banks in terms of risk management.

Diploma

Ms. Nguyen Thu Lan graduated the National Economics University (Vietnam). She also held a Bachelor’s degree in Russian literature of the University of Languages and International Studies (Vietnam).

Mr. Darren Buckley
Chief Retail Banking Group Officer (until 31/10/2023)

Experience

Mr. Darren Buckley has over 35 years of experience in global financial services in senior banking positions in London, New York, Tokyo, Shanghai, Singapore, and Bangkok.
Prior to joining Techcombank, Mr. Buckley worked for 29 years with Citi, including as CEO in Japan, their third largest country globally, and Business/Country Head for China, Thailand, Cambodia, Myanmar and Laos. With responsibilities in both corporate and consumer banking, he has a track record of developing strong government and corporate client relationships and transforming retail banking through external partnerships and digitally.
Enabled client-centric business models

Diploma

Mr. Buckley, a Business Finance and Economics graduate from the United Kingdom, is also a UK Chartered Accountant (FCA), an honorary professor at two Chinese universities, the former Vice Chairman of the Thai Board of Trade, Chairman of the Thailand Association of International Banks, President of the American Chamber of Commerce (AmCham) Thailand, Director of the Japan International Bankers Association and Director of the Nippon Keizaidantai Rengoukai.

Ms. Nikki Dang
Chief Human Resources Officer

Experience

Ms. Nikki Dang is a senior professional with extensive experience in human resources for banking and financial services industry, having worked for the Federal Deposit Insurance Corporation (FDIC) – a primary banking regulator for United States. She has held many senior positions, including EVP & Chief HR Officer at Bank of California; Director of Human Resources at National Credit Exchange; Resolution & Receivership Specialist at Federal Deposit Insurance Corporation (FDIC); Operations Manager at Bank of America.
Prior to Techcombank Ms. Nikki Dang was Executive Vice President & Chief HR Officer at Hanmi Bank, 2nd largest Korean American Bank in the US where she led the transformation of HR technology solutions, designed Executive Leadership development program and implemented a Long-Term Equity Program for Executive. Additionally, she served the role of Diversity Officer responsible for the development of Diversity and Inclusion programs.

Diploma

Ms. Nikki Dang graduated with a Bachelor of Business Administration – International Business from California State University, Fullerton, USA.

Ms. Thai Minh Diem Tu
Chief Marketing Officer

Experience

Ms. Thai Minh Diem Tu is a seasoned marketing and general business leader with over 20 years of experience in consumer marketing and business management with leading FMCG companies in Vietnam.
Prior to joining Techcombank, Ms. Tu Thai held various senior executive positions, including during 10 years with FrieslandCampina where she reached the position of Vietnam Director, Specialized Nutrition and Global Specialized Nutrition Business Group Management team. Under her leadership, the business achieved considerable success, including sustainable profit growth and digital transformational milestones in strengthening brand health. Prior to that, Ms. Tu Thai worked for Unilever for 8 years, where her last assignment was as Business Unit Director for Unilever Vietnam, across categories.

Diploma

Ms. Tu Thai has an MBA from the University of California Irvine (UCI) and a Business Management graduate degree from HCMC’s University of Foreign Languages and Information Technology.

Mr. Chu Hong Ngoc
Chief Operations Officer

Experience

Mr. Chu Hong Ngoc has many years of experience in the field of banking and project management. He manages a team that ensures the Bank has appropriate operational controls, administrative procedures and effective reporting so it delivers quality service and runs efficiently.
Before joining Techcombank, he had held many positions, such as Technical Supervisor, Engineering at O’Connor’s Singapore office, Project Director-cum-Technical Director at Millicom Company, Project Manager at VP Bank’s Board of Directors Office and COO at VP Bank.

Diploma

Mr. Chu Hong Ngoc graduated with Honours from his Bachelor of Telecommunication Engineering, University of South Australia.

Mr. Nguyen Anh Tuan
Chief Information Office

Experience

Mr. Nguyen Anh Tuan has over 27 years of experience in technology and management. He held senior management positions at Citibank N.A. Prior to these, he was the Chief Information Officer, Claims Division at Travelers Insurance; and Chief Technology Officer at Finastra, Las Vegas Sands, Wolters Kluwer, and General Electric.

Diploma

Mr. Nguyen Anh Tuan holds a Master’s Degree in both Business Administration and Computer Science, as well as a Bachelor of Science (Computer Science), all from Virginia Commonwealth University. He furthered his study with an Advanced Master’s Certificate at George Washington University, USA. He is also a certified Project Management Professional (PMP) from PMI.

Mr. Santhosh Mahendiran
Chief Data and Analytics Officer

Experience

Mr. Mahendiran has over 20 years of global experience, specialising in data and digital, along with leadership experience in Technology, Data Management, Analytics, Digital & Governance. Before joining Techcombank, he worked for Standard Chartered Bank, Singapore as Managing Director and Global Head, Digital Foundation Technology. Previously, he was the Global Technology Head of Data, Analytics & AI and Global Head of Enterprise Data Management, where he was responsible for strategy, design, development and delivery of a bankwide Enterprise Data Management (EDM) platform. Before Standard Chartered, he held various senior leadership roles at Citibank, Singapore, including Vice President responsible for the delivery, implementation and support of data warehouses in Europe, the Middle East and Africa. He was also the head of the development team that pioneered the world’s first touch screen onboarding systems for Citibank, Japan.

Diploma

Mr. Mahendiran holds two Master's degrees – Computer Applications and Software Engineering – from Madurai Kamaraj University, India and the National University of Singapore. He has completed the leadership program at the European Institute of Business Administration (INSEAD) in 2015.

Mr. Pranav Seth
Chief Digital Officer

Experience

Mr. Seth was appointed to the position of Chief Digital Officer on 13 January 2021. He has over 18 years of experience as a transformational leader and corporate entrepreneur with a proven track record of building businesses and championing & executing large scale business and organisational transformations.
Recently, Mr. Seth worked for OCBC Bank, Singapore, as Senior Vice President & Head of Digital & Innovation. In this role, he was responsible for OCBC’s challenger bank, “FRANK by OCBC”, led OCBC group’s innovation arm, “The Open Vault” driving fintech and ecosystem partnerships and led the Digital Business and Transformation units for OCBC’s consumer bank. He had a critical role in the consumer bank’s leadership team and an anchor member of the OCBC group’s Digital Transformation Council. Prior to OCBC Bank, he was an Engagement Manager at McKinsey & Company where he helped banks and financial services firms build strategies and large scale transformation.

Diploma

Mr. Seth holds a Master of Business Administration from the UCLA Anderson School of Management (Los Angeles), an engineering degree from Delhi University and has completed an Executive Program in Strategy & Organisation from Stanford University Graduate School of Business (Stanford).

Mr. Prasenjit Chakravarti
Chief Corporate Strategy and Transformation Officer

Experience

Mr. Chakravarti joined Techcombank with over 20 years of experience from Accenture PLC, McKinsey & Company, and Standard Chartered Bank. At Standard Chartered Bank, he was a member of the Consumer Banking Executive Committee and held various executive global management positions including Global Head of Personal Banking, related to defining strategy, customer value proposition, organisational transformation and commercialisation of multi market business models. Previously, in his role at Accenture PLC (the world’s leading consulting firm specialising in digital transformation and technology services) as ASEAN Head, Banking and Sustainable Finance Practice, he led the engagement of ASEAN banking clients to drive enterprise level digital transformation initiatives across Corporate, Retail and Payments domains. Previously at McKinsey & Company, Mr. Chakravarti was an Associate Partner, leading teams that solved senior management issues at the intersection of strategy, technology and operation for top 10 North American Banks, insurers and Asset Management firms.

Diploma

Mr. Chakravarti received his Bachelor of Technology from Indian Institute of Technology, Bombay and his MBA, focused on General Management and Strategy, from Harvard Business School, Massachusetts, USA.

Mr. Alexandre Macaire
Chief Finance Officer

Experience

Mr. Alexandre Macaire is Group Chief Financial Officer of Techcombank, overlooking the operations of the Finance and Planning Division and coordinating the bank's investor relations. He is a member of the Executive team of Techcombank and a Director of Techcom Securities Company.
Prior to that, he worked at HSBC for 15 years in senior positions across Investment Banking, Capital Management and Finance. He was Chief Financial Officer for Wealth and Personal Banking, Asia Pacific. In this capacity, he helped scale up manufacturing and distribution capabilities across the region and expand into new products and channels, contributing to HSBCs’ ambition to be the top wealth manager in the region.

Diploma

Mr. Alexandre Macaire graduated from the French National School of Administration and gained a master's degree in Mathematics and Physics from Ecole Polytechnique.

Mr. Nguyen Xuan Minh
Chief of Investment Banking

Experience

Mr. Nguyen Xuan Minh was appointed Head of Investment Banking Division – Chairman of the Board of Directors of Techcom Securities Company. He has more than 25 years of experience in fund management and investment banking, including in previous positions such as CEO of Vietnam Asset Management Ltd. (VAM), Senior Vice President of Franklin Templeton Investments under Mark Mobius in Singapore and a member of the Board of Directors of many listed companies in Vietnam.

Diploma

He holds a Master’s degree in Applied Finance & Investment from Securities Institute of Australia (FINSIA), Master of Science in Engineering with major in petroleum mechanics from Gubkin Russian State University (Russia). He is a CFA Charterholder.