Serving our customers and people responsibly

Techcombank has issued Enterprise Data Security and Privacy Standards to prevent the use of information without the customer's consent, thereby protecting privacy rights. This includes our internal standards on:

Data protection

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  • Data, information classification & Scheme 
  • Information protection and handing
  • Enterprise record storage, retention and destruction principles

Personal data privacy

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  • Notice of processing of any personal data
  • Principles for managing data subject consent
  • Purposes for limiting the processing of personal data
  • Principles for fulfilling data subject requests
  • Principles when carrying out personal Data Privacy Impact Assessment (DPIA) and Cross-Border Transfer of Personal Data (CBTIA)
  • Data sharing agreement requirements
  • Data privacy protection in marketing activities
  • Handling personal data breaches.

Through the effective implementation of robust internal regulations and advanced security protocols, we have successfully safeguarded our customers' data, with no significant breaches reported. This unwavering dedication to data protection not only complies with regulatory requirements but also reinforces the trust our customers place in us.

Social Financing

At Techcombank, we recognize the crucial role of SMEs and households in economic growth and community development. Our unwavering commitment is reflected in our tailored financial products and services designed to meet their unique needs

Employee Engagement & Development

At Techcombank, the fundamental human rights are safeguarded through the implementation of policies and regulations for our employees

Workplace Democracy

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Techcombank upholds human rights and workplace democracy through transparent policies and regulations. We ensure employees' democratic rights, organize workplace talks and meetings, and involve 100% of employees in the Trade Union. This fosters a supportive, fair environment, safeguarding employees' interests and promoting well-being and professional growth.

Inclusive Workforce

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Techcombank ensures gender equality in salaries, bonuses, recruitment, and appointments, focusing solely on job requirements and performance. We organize annual engagement programs like teambuilding, bank birthdays, and family days, promoting inclusivity. These initiatives foster a fair, inclusive workplace, highlighting Techcombank's commitment to equal opportunities and employee well-being

Labor Safety

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Techcombank ensures workplace safety by providing protective equipment, evaluating hazards, and developing emergency plans. We built a Health Department for daily medical care and annual health checks. This proactive approach resulted in a year free from serious labor accidents, highlighting their commitment to employee well-being and fostering a culture of safety and care.

Employee Benefits

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Techcombank offers a range of employee benefits, ensure employees' well-being and foster a supportive workplace.

  • Health and Wellness: Annual health checks, fitness allowances, and health insurance.
  • Financial Support: Death/marriage benefits, sickness and accident benefits, maternity and retirement allowances, and preferential banking fees.
  • Work-Life Balance: Team-building events, additional leave for birthdays and special occasions, and flexible holiday options.
  • Family Support: Gifts for newborns, TechcomKid scholarships, and family-oriented events.

Talent Development

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Techcombank invests heavily in talent development through comprehensive training programs. In 2024, employees averaged 54.7 training hours each, with key areas including Technology, Data, Digitization, and Agile. These training enhance employee capabilities, leadership skills, and ensure Techcombank's sustainable growth and attractiveness as a workplace.

For any sustainability-related enquiries,
please reach out to

ESG@techcombank.com.vn