Investors
We ensure investors and shareholders receive timely information about the Bank’s activities through quarterly presentations, conferences, and group discussions. We also publish details on our website and social media, and respond to email enquiries.
Customers
We engage with customers through our website, newsletters, and social media platforms. Our proficient Relationship Managers provide direct assistance at branches, and we maintain a 24/7 hotline for continuous support
Employees
Our employees drive the Bank’s success, and we ensure they are empowered and rewarded in a friendly, safe, and flexible environment. We invest in their training and development and listen to their expectations through various channels.
Regulators
We adhere to all government policies, laws, and regulations, and report our performance to state agencies. We collaborate with local authorities and associations to support the national ESG agenda, such as the Vietnam National Green Growth Strategy.
Local community
We invest in initiatives that positively impact Vietnamese citizens, such as providing financial services, donating to charitable organizations, and sponsoring tuition fees for underprivileged students.
Press and media agencies
We proactively engage with the press and media regarding our business plans, as well as initiatives related to sustainable development and efforts to positively impact the environment and society.
