Changes in transactions for VND accounts of customers with foreign nationality who are residents and non-residents in Vietnam, and Vietnamese non-resident customers.
ANNOUNCEMENT
CHANGES IN TRANSACTIONS FOR VND ACCOUNTS OF CUSTOMERS WITH FOREIGN NATIONALITY WHO ARE RESIDENTS AND NON-RESIDENTS IN VIETNAM, AND VIETNAMESE NON-RESIDENT CUSTOMERS.
APPLICABLE FROM NOVEMBER 22th, 2020
(For compliance with provisions of Circular no 16/2014/SBV)
Dear Valued Customers,
Vietnam Technological and Commercial Joint- stock Bank (Techcombank) would like to thank you for banking with us and provide you with some important information.
In order to ensure compliance with the provisions of Circular No.16/2014 /SBV of the State Bank of Vietnam, and to assist you with a continuing service to transfer money via online/ E-banking channels, Techcombank would like to announce changes that will affect your online remittance transactions through VND accounts at Techcombank. These changes will commence at 12.00 am, 22nd November 2020, and are as follows:
1.Affected Customers
2. Time and scope of transaction changes
3. Controlled remittance transactions:
Remittance transactions from customers' accounts mentioned in section 1 above via the following transaction channels will be restricted:
Details as belowed:
CHANNELS |
AFFECTED TRANSACTIONS |
ALTERNATIVE SOLUTIONS |
| E-banking channels (F@st i-bank and F@st Mobile) |
Remittance transactions to others. |
|
| ATM/CRM | The following transactions are not permitted via ATMs:
|
|
| VÍ ĐIỆN TỬ | Withdrawal from and deposit to existing e-wallets is not permitted | Use payment solutions via debit card |
4. Personal documentation to be lodged at branch for continued use of E-banking channels and alternative options to lodge for customers who cannot visit a Techcombank branch
4.1 Personal documentation requirements:
No. |
Customer |
For existing customers of Techcombank |
For new customers of Techcombank |
| 1 | Resident cards for Vietnam | A current and valid Temporary Resident Card or Permanent Resident Card for Vietnam, which must have been issued for a period of at least 6 months. | A current and valid Temporary Resident Card or Permanent Resident Card for Vietnam, which must have been issued for at least 6 months and have at least 6 months remaining before expiry |
| 2 | Foreign Passport | Passport must have a current and valid Vietnam visa for a period of at least 6 months. | Passport must have a current and valid Vietnam visa for a period of at least 6 months and have at least 6 months remaining before expiry |
| 3 | Labor Contract and Work Permit | A current and valid Vietnam labor contract and a valid Vietnam Work Permit | A current and valid Vietnam labor contract and a valid Vietnam Work Permit |
| 4 | Spouse’s documents | For relatives (parent/wife/husband/child) of customers who have provided documentation identified in 1, 2 and 3 above, the following valid documents will also be accepted for E-banking digital transactions:-
Certificate of relationship as Relative (parent/wife/husband/child) of the customer for documentation provided under groups 1 and 2 above |
|
4.2 Alternative options to lodge:
If customers are not able to directly visit a Techcombank branch to be provided a limit for remittance transactions via E-banking channels, the following options are also available:
We do apologize for any inconvenience from these changes, which have been introduced to meet the regulations issued by the State Bank of Vietnam.
If you have any questions, please feel free to contact:
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