Customers can receive the insurance policy after the contract is issued in two ways:
- Customers receive the electronic insurance policy via SMS, email in the form of a link (if the customer has registered email with the company).
- At the same time, the Customer will receive a paper insurance contract that does NOT include the terms and conditions of the product (If the customer chooses to print the insurance policy on the ePOS)
Customers need to print a paper insurance policy with full conditions and terms of the product, customers can send a printing request to MVL BCS and VND 55,000 for printing fee.