Dear Valued Customer,  

In order to ensure business continuity, improve service quality and enhance customer experience, Techcombank would like to announce "Testing schedule of technology services at backup system" as follows:

 

  • From 00:30 – 06:00 AM October 8th 2022 
  • From 00:30 – 06:00 AM October 9th 2022

 

During this time, some features will be out of service, specifically:

  • For Individual Customers: Transactions via Techcombank Mobile, F@st mobile and F@st ibank.
  • For Corporate Customers: Transactions via Techcombank Business, F@st ebank 
  • And transactions via Techcombank's Card system.

 

We would like to express our apology for the inconvenience.  

 

Information about the testing schedule will be continuously updated on our official communication channels including Techcombank website and Techcombank Vietnam fanpage.  

 

In case you need support, please contact:

 

For Individual Customers: 

For Corporate Customers: 

  • Email: Hotrodoanhnghiep@techcombank.com.vn or WB.support@techcombank.com.vn (large enterprises)
  • Hotline: 1800.6556 (domestic) or +84.24.7303.6556 (international)

 

Thank you for your understanding and we hope you will accompany Techcombank’s Be Greater journey.

 

Sincerely,

Vietnam Technological and Commercial Joint Stock Bank
TECHCOMBANK