To help you stay vigilant and protect your personal information and assets, Techcombankwould like to warn you about several common fraudulent schemes and how to avoid them::

 

COMMON FRAUD SCHEMES:

  • Tampering bank card chips for asset misappropriation:

Step 1: Fraudsters exploit lapses in customer vigilance at card-accepting merchants (e.g., restaurants, shops) to extract and swap physical card chips.

Step 2: The stolen chip is mounted onto a card shell to build a replica card

Step 3: The fake card is used to authorize fraudulent transactions and drain funds

 

  • Impersonating banks to obtain card information:

Step 1: Frauders pose as bank staff through calls or messages to solicit card details (card number, CVV, expiry date, OTPs), using excuses such as card upgrades, credit line increases, annual fee waivers, account verification, or promotional rewards.

Step 2: Frauders use the stolen card data to complete unauthorized online payments.

Step 3: Funds are drained directly from the customer’s account

 

SAFETY RECOMMENDATIONS FROM TECHCOMBANK

✅ What you SHOULD do:

  • Always keep your card in sight when paying at service locations such as shops, restaurants, supermarkets, etc.
  • Regularly inspect your physical card, especially after each transaction, to promptly detect any signs of chip tampering or swapping
  • Register for transaction alert services (balance notifications) to instantly detect unusual activity
  • Consider using mobile wallets for transactions and limit the use of physical cards to minimize the risk of data exposure
  • If you notice signs of card tampering or unauthorized account transactions, immediately lock your card, contact the bank, and report the incident to local police authorities for assistance

 

❌ What you MUST NOT do:

  • DO NOT hand your bank card to strangers or allow anyone to take it out of your line of sight to process a transaction or conduct checks.
  • DO NOT share your PIN, OTP code, CVV/CVC code, or online banking password with anyone—including individuals claiming to be bank employees
  • DO NOT click on suspicious links, especially those sent via text messages, emails, or unverified callers

 

We urge you to remain vigilant at all timesto safeguard your personal information and financial assets.

Thank you for your cooperation and continued trust in Techcombank!

 

Mở tài khoản ngay!