- Maintenance time: From 01:00 to 02:00 on Sunday 18, 2026.
During this time, some services may experience temporary instability. Customers are advised to retry after a few minutes. Details are as follows:
Affected services:
- Digital banking system: Techcombank Mobile, OnlineBanking, Techcombank Busines, F@st E-bank (In case, need to urgently block your card, please contact call center for assistance.)
- Debit card services for both individual and corporate customers, Link card to e-wallet (Except for credit card transactions at ATMs and POS)
- Send notifications via sms: OTP, SMS Banking, card, insurance notifications.
- TCBPay: payments via QR code scanning, SoftPOS, SmartPOS, sales speakers, QR transaction notifications via StoreNoti, QR code linking with sales software.
- Fast interbank transfer services via NAPAS (both inbound and outbound), QR code payments, transfers via bank account (including nickname/alias, phone number), messaging applications
- H2H Services: Linking cards/accounts to e-wallets, linking TCB accounts to the Misa app, linking securities accounts, international money transfers, buying foreign currency
- Supply chain financing services for corporate
- Query information on domestic tax debts and transactions related to the collection of state budget revenue.
Techcombank sincerely apologizes for any inconvenience caused and appreciates your kind understanding.
If you need further assistance, please contact Techcombank via our Customer Service Central:
- Individual customers: Call_center@techcombank.com.vn
- Corporate customers: Hotrodoanhnghiep@techcombank.com.vn or wb.support@techcombank.com.vn (large enterprises)
Thank you for your support.