To enhance service quality and customer experience, Techcombank would like to inform our valued customers of the scheduled service upgrade as follows:

 

Upgrade time: From 01:00 to 01:45 on Sunday, 24 May 2026.

During the upgrade period, several services on digital banking platforms may be temporarily interrupted, including:

 

1. Services for Corporate Customers:

  • Domestic and international money transfers (both inbound and outbound): 24/7 interbank transfers, virtual account, and QR code transfers.
  • Bill payments.
  • Linking accounts with e-wallets and sales software; deposit/withdraw money from the e-wallet.
  • New registration and payments via QR merchant sales speakers.

 

2. Services for Individual Customers:

  • Domestic money transfer service to phone number. - Transfer and receive money via Merchant QR codes.
  • Money transfer services via Messenger (Metapay) - Bill payments and mobile top-up.
  • Link the OneU account on Techcombank Rewards.
  • New registration merchant account and integrate it with sales software - Deposit/withdraw money with the e-wallet (Momo, ShopeePay)
  • Activate/deactivate the Auto Earning feature.

 

In case urgent transactions are required, please use alternative channels such as 24/7 instant transfers (for individual customers), Card payments or visit Techcombank ATMs/CDMs nationwide.

Techcombank sincerely apologizes for any inconvenience caused and appreciates your kind understanding.

 

 

If you need further assistance, please contact Techcombank via our Customer Service Central:

 

Individual customers:

 

Corporate customers:

 

Thank you for your support.