While some headwinds may remain as we move into 2024, we are confident that our transformation strategy and established market-leading digital capabilities mean that Techcombank is well-placed for the future. Thus, we will submit to the upcoming AGM the proposal for a cash dividend policy, as a part of our continued long-term value creation for shareholders.
“Techcombank performed strongly in the last quarter of 2023 and delivered on all components of our full-year financial guidance. New customer acquisition accelerated to 2.6 million for the year, and Techcombank now serves over 13.4 million customers nationwide. TOI and PBT increased 18% and 22% YoY respectively in 4Q23, giving us positive momentum as we move into 2024. Our credit growth reached 19.2%, and core CASA balance rose for the third consecutive quarter, reflecting the positive customer responses to our initiatives that make Techcombank their primary banking relationship. This, coupled with favorable year-end seasonal effect, brought CASA ratio to nearly 40% by the end of the year.
While some headwinds may remain as we move into 2024, I am confident that our transformation strategy and established market-leading digital capabilities mean that Techcombank is well-placed for the future. Thus, we will submit to the upcoming AGM the proposal for a cash dividend policy, as a part of our continued long-term value creation for shareholders." - Jens Lottner - CEO@Techcombank