During usage, you may encounter certain security alerts as follows:

⚠️ For Android devices running Techcombank Mobile version 4.0.14 or later, warning messages may be displayed if the system detects potential security risks on your device, in order to help protect your account.

 

Techcombank’s recommendation:

  • If a fake or suspicious application is detected (e.g. applications impersonating government authorities), you will be required to remove the application immediately to continue using the app.
  • If there are applications from unknown sources or those requesting unsafe access permissions, you may still continue using the app; however, Techcombank recommends removing them and installing applications only from official sources such as Google Play to ensure your account’s security.

 

To ensure your digital banking transactions remain smooth, secure, and convenient, please regularly check your device and make sure you are using Techcombank Mobile on a safe and secure device.

 

⚠️ Important reminders: Do not access suspicious or unknown links Be cautious of calls or messages instructing you to install applications Never share personal information or sensitive data to avoid fraud

 

For further assistance, please contact Techcombank through official channels: