Fake mobile apps are becoming a tool used by many fraudsters to steal information and usurp money from customers' accounts
To proactively avoid these scams, Techcombank would like to warn customer to be wary of the following scam scenarios
Scam scenarios |
1. Impersonating SMS brand name/call/ email from State agencies, banks, telecommunications companies, etc. and send phishing link/ QR code leading to fake apps that impersonate brand name of state agencies (such as General Department of Taxation, Ministry of Public Security, etc.) or banks/financial companies/telecommunications companies…
After installing, the fake apps will ask the user for permission to access the device and can collect authentication code information sent to the device such as OTP code ... as well as hijack the device to access the digital bank account…
2. Fake software/apps containing malicious code are spread through advertising, fake news sent via SMS/email/social networks to users, causing them to lose their vigilance when accessing, leading to have information leaked and account takeover
Customer approach channel |
1. Telecommunication: SMS, hotline, email, etc.
2. Social media: Facebook, Zalo, Viber, etc.
Do |
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Don't |
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For further information, follow the Guidelines for prevention of financial scams
Please contact Techcombank via the following channels for immediate support if you detect any sign of scam: