As part of ongoing efforts to enhance customer experience and service quality, Techcombank will conduct a scheduled upgrade of its core banking system according to the following schedule

  • Upgrade Window: From 7:00 PM on 7 Nov 2026 (Saturday) to 8:00 AM on 8 Nov 2026 (Sunday)
  • Temporarily Unavailable Services: Techcombank Digital Banking for Individual and Corporate Customers, account-based money transfers and receipts, Debit Cards, ATMs/CDMs, services via corporate host-to-host connections and certain other services.
  • Available Services: POS; Credit Card transactions that do not require manual entry of card details.

 

Please plan your transactions in advance and complete any necessary transactions before the system upgrade window.

 

Important Reminder: Techcombank advises you to stay vigilant to protect your personal information and assets:

  • Do not disclose your username, password, card number, CVV code, card expiry date, OTP, etc. to anyone, including individuals claiming to be bank employees.
  • Do not access suspicious links, especially those received via messages, emails or calls from unverified sources.

 

For further assistance, please contact Techcombank via our official channels:

For Individual Customers

For Corporate Customers

 

Sincerely apologize for any inconvenience and appreciate your understanding.