From April 16, 2023, in order to enhance security and provide better customer experience for Techcombank Mobile users, Techcombank actively provides a solution to change the passcode format from 4-digit to 6-digit.

The 6-digit passcode will be used in parallel with the current 4-digit passcode. In case customers would like to set up a 6-digit passcode on Techcombank Mobile, follow these 4 simple steps:


Changing to a 6-digit passcode requires only 4 simple steps on Techcombank Mobile: 
 Step 1: Techcombank asks customer to update the application to the latest version [version 1.2.57]
 Step 2: Customer logs in, Techcombank asks customer to change the passcode format to 6-digit. 
 Step 3: Customer types new passcode and confirms by biometrics or current 4-digit passcode. 
 Step 4: 6-digit passcode set up successfully. 

For introduction and support , please contact us via:

  • Visit the nearest Techcombank branch
  • Hotline 24/7: 1800588822 (local) or 84-24-39446699 (international) 
  • Email:   

Thank you for your cooperation, cooperation and trust.