Dear Valued Customer,  

In order to ensure business continuity, improve service quality and enhance customer experience, Techcombank would like to announce "Testing schedule of the card system to DR site" from 01:00 AM to 03:00 AM, on 30/11 and 01/12/2022.


During this time, some features will be out of service, specifically:

  • The Card services (Debit & Credit), ATM/CDM/POS and the Card transactions on the Internet;
  • The features on the Card menu on the F@st mobile/TCB Mobile;
  • The Card features on website F@st ibank;
  • The E-wallet integration and payment;
  • The balance notification for Credit Card, Cardless withdrawal;


We would like to express our apology for the inconvenience.  

Information about the testing schedule will be continuously updated on our official communication channels including Techcombank website and Techcombank Vietnam fanpage.  


In case you need support, please contact:

For Personal Customers: 

For Business Customers: 

  • Email: or (large enterprises)
  • Hotline: 1800.6556 (domestic) or +84.24.7303.6556 (international)


Thank you for your understanding and we hope you will accompany Techcombank’s Be Greater journey.


Vietnam Technological and Commercial Joint Stock Bank