The award for Domestic Bank of the Year in Vietnam recognises Techcombank for its customer-centric approach, industry-leading digital capabilities, and commitment to delivering outstanding product offerings and digital customer experiences. Techcombank’s award entry highlighted its cutting-edge retail banking app that is simple and easy-to-use and enables customers to conduct everyday banking on-the-go and at the click of button. The mobile app also offers a wide range of other outstanding capabilities including instant credit card approvals, automated bill payments and features that enable customer to track daily spending habits.  

 

The award for Credit Card Initiative of the Year was given in recognition of Techcombank’s new flagship Master credit card offering, the Techcombank Spark Card. This unique card offers customers the flexibility to chose and change their rewards categories to fit their lifestyle and spending habits. Techcombank’s Spark Card is an all-in-one card that that can adapt to meet the changing needs of customers all year round and at any stage in life.

 

 

 

 

Commenting on the award wins, Darren Buckley, Chief Retail Banking Group Officer at Techcombank, said: “It’s a fantastic honour to win two awards at the ABF Retail Banking Awards and be recognised for our efforts to give our retail customers the best experiences possible. We are continuously striving to develop new and unique offerings and create digital journeys that bring everyday banking to our customer’s fingertips. These award wins give us renewed enthusiasm to continue to improve and innovate and deliver best in the industry solutions that help to financially empower our loyal customers.”

 

Techcombank advanced digital initiatives to bring simple and intuitive “Banking at your fingertips” solutions to customers. The bank launched a new mobile app for business customers and migrated over 70% of our active retail customers to our new retail banking app. It’s commitment to delivering outstanding customer experiences won Techcombank “Best Bank in Vietnam” for the second year in a row by Euromoney. It is now building on this success by continuing to upgrade the cutting-edge technology and infrastructure and offering new and unique digital experiences.

 

The Bank ended 2Q22 with 10.1 million customers, adding over 0.2 million in the last quarter. The number of retail customer transactions through e-banking channels grew to 206.1 million during 2Q, up 28.8% YoY. Transaction value grew 14.0% YoY to VND 2.8 quadrillion.    

    

ABOUT TECHCOMBANK



Techcombank is listed on the Ho Chi Minh Stock Exchange (HoSE) as TCB VN. It was established in 1993 as Vietnam was transitioning from a centrally planned, to more market-oriented economy.

 

Techcombank now is one of the largest joint stock banks in Vietnam, and a leading bank in Asia. Techcombank pursues a proven customer-centric strategy in providing a broad range of banking solutions and services to nearly 10 million retail and corporate customers in Vietnam through an extensive network of over 300 transaction offices across the country. The bank’s ecosystem approach, which is implemented across multiple key economic sectors, further differentiates Techcombank in one of the fastest growing economies in the world.

 

Moody’s rates Techcombank the highest among Vietnam banks with a Ba3, Positive Outlook and the only bank being constrained by the sovereign rating. The Bank is also rated by S&P with BB- Stable Outlook.