Hanoi, August 23rd 2022 - Vietnam Technological and Commercial Joint Stock Bank (“Techcombank”) has won the Best Consumer Digital Bank in Vietnam at the 2022 World’s Best Consumer Digital Banks Awards in Asia-Pacific, honoured by the New York-based financial publication Global Finance.


Techcombank has been selected as one of the top-twelve banks in Asia-Pacific, alongside other leading regional banks including DBS, Maybank, Citi, and HSBC. Winners of the Global Finance World’s Best Consumer Digital Bank Awards were chosen from entries evaluated by a world-class panel of judges and the editors of Global Finance. To date, Techcombank is the first and the only bank in Vietnam to be honoured by Global Finance, with the prestigious Best Consumer Digital Bank Award. The award recognises Techcombank for its outstanding achievements in digital banking, including the breadth and quality of its digital products offerings, and its rapidly growing number of digital customers.


Mr. Joseph Giarraputo, founder and editorial director of Global Finance said, “With the multi-year pandemic accelerating banks’ digitalization efforts, the market has witnessed a rapid evolution in electronic offerings. Those financial institutions that best introduced new and improved products and services are being honored as Global Finance’s World’s Best Digital Banks 2022.”


Mr. Pranav Seth, Chief Digital Officer at Techcombank said, “At Techcombank we believe that digital has the power to re-invent banking – to make it more simple, relevant and accessible such that we can help more and more individuals and corporates achieve their goals.  Over the past year we have moved to a new digital operating model, invested in new technologies and build up new talent leading to the launch of new digital platforms for our consumer and business customers.  We believe the new platform re-defines the digital experience in Vietnam as evident by the customer reviews and global recognition.  We believe this is a start to deliver our promise of “Change Banking, Change Lives!”


Mr. Mukesh Pilania, Head of Retail Digital Banking at Techcombank, added, “Over the past year Techcombank has accelerated several cutting-edge digital initiatives, including:

  • Newly designed retail mobile banking app that is simple and easy-to-use yet power packed with features to enable customers to conduct everyday banking on-the-go  at  one click of button.
  • Integrated Banking and trading application in partnership with TCB Securities
  • One of the fastest credit decisioning processes for credit cards.
  • iDO digital branch platform that digitises and streamlines branch processes, reducing paperwork and freeing branch staff to provide value-added customer support.  “

Ms Tu Thai Minh Diem, Chief Marketing Officer at Techcombank said, “We are honoured to be the first and only bank in Vietnam to be named World’s Best Consumer Digital Bank in Vietnam by the internationally renowned publication, Global Finance. The award is recognition of the realisation of our digital strategy that is helping to turn our vision, to change banking, change lives, into a reality.”  


The Global Finance World’s Best Consumer Digital Bank Awards is a highly prestigious awards program that has been running for 23 years. Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality. 


Techcombank is listed on the Ho Chi Minh Stock Exchange (HoSE) as TCB VN. It was established in 1993 as Vietnam was transitioning from a centrally planned, to more market-oriented economy.


Techcombank now is one of the largest joint stock banks in Vietnam, and a leading bank in Asia. Techcombank pursues a proven customer-centric strategy in providing a broad range of banking solutions and services to nearly 10 million retail and corporate customers in Vietnam through an extensive network of over 300 transaction offices across the country. The bank’s ecosystem approach, which is implemented across multiple key economic sectors, further differentiates Techcombank in one of the fastest growing economies in the world.


Moody’s rates Techcombank the highest among Vietnam banks with a Ba3, Positive Outlook and the only bank being constrained by the sovereign rating. The Bank is also rated by S&P with BB- Stable Outlook.