To bring convenience for card holders in making payments as well as to encourage customers to use its applications, Vietnam Technological and Commercial Joint Stock Bank has offered withdrawal fee waiver for customers using Techcombank payment account package.
 
Additionally, for cardholders who do not use the account package, withdrawal fee is only applicable from April 1, 2013. Fee for transactions by cards of other banks (printing mini statements, balance inquiries) for F@stAccessis also reduced by VND 1,000/transaction.
 
With a “Customer Service and Convenience” mindset, in 2012 Techcombank has introduced 5 payment account packages (including Basic account package, Dynamic account package, Business account package and Investment account package) tailored to the unique needs of each customer segment.
 
The account package allows four to five services to be activated simultaneously with a single registration at preferential rates 30% to 70% lower than otherwise is the case.
 
When registering an account package, customers will receive more incentives such as withdrawal fee waiver within TCB system, account management fee waiver upon maintaining sufficient specified account balance, no key token annual fee (a device used for online F@st i-bank banking services), and reduced  annual fee for ATM cards & for the first year using credit card.
 
Commenting on these special offers, Ms. Dang Tuyet Dzung -  Head of Personal Banking and Financial Services – said, “Developing account packages suited to the diverse needs of each customer segment is a great step forward in our customer-oriented strategy. With a single account package, customers will get more benefits and lower costs than using individual services. We hope that customers will enjoy the convenient and cost-saving transactions.”
 
 
 
With efforts in fee waiver and reduction for cardholders, Techcombank hopes to become a trusted and sustainable financial partner of all customers.