Hanoi, 12 July 2014. Vietnam Technological and Commercial Joint Stock Bank (Techcombank) earned Top 10 “Best Vietnamese goods – excellent service 2014″ in its co-branded Vietnam Airlines Techcombank Visa card and auto loan services for quality and high competitiveness. The program was organized by Vietnam Standards and Consumers Association in collaboration with Nguoi Tieu Dung Newspaper (The Consumers) to advocate for the Government’s campaign titled “Vietnamese people use Vietnamese goods”.
Following the “Consumers’ Choice” award for “Debit card customer service”, the “Best Vietnamese goods - Excellent Service 2014” certificate showcases Techcombank’s card service quality in general and Vietnam Airlines Techcombank Visa card in particular. Techcombank is leading the way in providing convenient and diverse card products and services in the market. Vietnam Airlines Techcombank Visa card allows customers to enjoy the normal benefits of Techcombank Visa card while accumulating bonus points offered by the Vietnam Airlines Golden Lotus program for card payment transactions, and many outstanding features and added values. In particular, Platinum cardholders are entitled to many special benefits such as opportunities for Vietnam Airlines Golden Lotus membership upgrading, VIP lounges, Techcombank’s Concierge service and Travel Guard insurance, etc.
Up to now, Techcombank has more than 2.2 million card customers, over 1,200 ATMs, 1,000 POS agents while extending partnerships with about 150 merchants with over 400 points of sale (called Techcombank Smile system) including shopping centers, tourism, dining, luxury resorts, to bring the best benefits to customers upon their card transactions (discounts, price reduction, gifts), and has constantly improved and expanded the system to provide optimal convenience to cardholders.
For auto loans, Techcombank also offers customized products to various types of customers such as new car loans, used car loans, and loan products partnered with big car manufacturers like Hyundai, etc. All these products are designed flexibly with short turnaround time, high credit limits and big benefits.
Addressing after the awarding ceremony, Mr. Nguyen Duc Viet, auto loan product manager said “The Best Vietnamese goods – excellent service” certificate is not only the bank’s pride but also a great encouragement for me and all staff for their restless efforts in providing best products and services to our customers”.
The “Best Vietnamese goods – excellent service” is an annual survey organized by Vietnam Standards and Consumers Association and Nguoi Tieu Dung (the Consumer) Newspaper to identify the best quality products and services most chosen by consumers nationwide. The program set strict evaluation criteria in terms of quality of products and services, prestige and competitiveness in the market.
