In recent times, fraudsters have been using increasingly sophisticated tactics to steal bank card information and commit fraudulent transactions. To help you stay safe, Techcombank would like to alert customers to common scam methods and provide useful safety advice.
Scammers exploit moments of inattention during card payments at stores or restaurants to swap the real chip with a fake one. They later use the stolen chip to conduct unauthorized transactions. These actions often happen very quickly and discreetly.
Fraudsters pose as bank employees, calling or texting customers to request sensitive card information such as card number, expiration date, CVV, or OTP codes. They often use the excuse of upgrading the card, increasing card limit, waiving annual fee, verifying account or offering special promotions. Once obtained, they use this data to access your funds.
Some scammers pretend to be from courier companies or banks, calling customers and demanding a “delivery fee” or “issuance fee” for their card. They may threaten to cancel the card if payment is not made. Please note: Techcombank does not charge any fees for card issuance or delivery.
We hope that you will always be vigilant to protect your personal information and assets.
Sincerely thank you very much for your cooperation and companionship!
