During the above period, the services of the following channels will be temporarily interrupted, specifically:

  • F@st mobile/ TCB Mobile: Transactions via e-banking application for individual customers
  • F@st ibank: Internet banking transactions for individual customers
  • F@st ebank/TCBB: Internet banking transactions for corporate customers
  • Card Service, ATM/CDM/POS: Card transactions of Techcombank

Techcombank would like to inform you so that you may have a plan to carry out transactions and ask for your understanding about the interruptions during the above period.

Information on the system upgrade schedule will be updated at: www.techcombank.com.vn and Techcombank Vietnam Fanpage.

During the above time period, in case you need support, please send a request to:

1. For individual customers:
- Email: Call_center@techcombank.com.vn
- Hotline (outside of testing hours): 1800.588.822 (domestic) or +84.24.3944.6699 (international)

2. For corporate customers:
- Email: Hotrodoanhnghiep@techcombank.com.vn or wb.support@techcombank.com.vn (large enterprises)
- Hotline (outside of testing hours): 1800.6556 (domestic) or +84.24.7303.6556 (international)

Thank you for trusting and accompanying Techcombank in the journey of getting better every day.
Best regards,