To enhance customer experience and service quality, Techcombank would like to announce the planned upgrade schedule for digital banking services as follows:

 

Upgrade time: From 02:00 to 02:10 on Sunday, April 12, 2026

 

During this time, some services may be temporarily unavailable, including:

  • Digital banking system for individuals and corporations: Techcombank Mobile, Online Banking and Techcombank Business, F@st E-bank (In case you need to urgently block your card, please contact the call center for assistance.)
  • Debit card and Credit card payment for both individual and corporate customers, Link card to e-wallet (Except for credit card transactions at ATMs and POS)
  • Send notifications via SMS: OTP, SMS Banking, card, and insurance notifications. 
  • TCBPay: payments via QR code scanning, SoftPOS, SmartPOS, sales speakers, QR transaction notifications via StoreNoti, QR code linking with sales software. 
  • Fast interbank transfer services via NAPAS (both inbound and outbound), QR code payments, transfers via bank account (including nickname/alias, phone number), messaging applications
  • H2H Services: Linking cards/accounts to e-wallets, linking TCB accounts to the Misa app, linking securities accounts, international money transfers, buying foreign currency 
  • Supply chain financing services for corporations
  • Query information on domestic tax debts and transactions related to the collection of state budget revenue. 

 

Techcombank sincerely apologizes for any inconvenience caused and appreciates your kind understanding

 

If you need further assistance, please contact Techcombank via our Customer Service Central:

 

Individual customers:

 

Corporate customers:

 

Thank you for your support.