Dear Valued Customer, 
In order to ensure business continuity, improve service quality, and enhance customer experience, we would like to announce that "Testing schedule of technology services at backup system" will be on June 24-26, 2022:

During the testing period, some of the following services will be temporarily interrupted:

  • SMS & Homebanking Service: Notify balance changes via SMS, SMS service to number 8049, OTP message, E-commerce transactions.
    + From 2 a.m. to 4 a.m. on 25th June 2022
    + From 11 p.m. on 25th June 2022 to 1:30 a.m. on 26th June 2022
  • Corporate Customer Service:
    + From 8 p.m. to 22:05 p.m. on 24-25th June 2022: SCF supply chain financing transactions.
    + From 00:05 p.m. to 5 p.m. on 25-26th June 2022: 24/7 money transfer, international money transfer via FEB, FEB transaction, debit-credit report, reconciliation report, charge report.

We would like to express our apology for the inconvenience. 
Information of the testing is updated on our official channels such as Techcombank website: and Techcombank Vietnam Facebook.
In case you need assistance, please contact Techcombank's official customer support via:

For Indivisual customers:

For Corporate customers:

  • Email: or (large enterprises)
  • Hotline (outside testing hours): 1800.6556 (domestic) or +84.24.7303.6556 (international)

Thank you for your understanding and we hope you will accompany Techcombank’s Be Greater journey.

Best regards,

Vietnam Technological and Commercial Joint Stock Bank