With the aim of helping customers manage transaction information in a convenient manner without disturbing customers’ relaxing time in the evening, Techcombank would like to announce that:
From June 17th 2013, customers shall receive SMS on account balance changes within maximum 15 minutes of conducting a transaction successfully.
However, network or mobile carrier’s errors may prevent Techcombank from sending SMS in a timely manner; therefore the bank will send this message the next morning so as not to disturb customers in the evening.
For further details, please contact our Customer Service Hotline 1800 588 822 (24/7 toll free) or Corporate Banking hotline 04 – 39448858 (working hours), email: hotrodoanhnghiep@techcombank.com.vn .
We would like to express our sincere thanks to customers for banking with us. We are strongly committed to making greatest efforts to provide customers with the best quality services and special offers.
