[Hanoi, June 30th, 2023] Vietnam Technological and Commercial Joint Stock Bank (“Techcombank” or “The Bank”) is delighted to have been awarded the Best Bank in Vietnam and Most Innovative Use of Technology in Vietnam awards by the FinanceAsia Awards, a long-running and prestigious award program that held its 27th edition this year. It recognizes the best banks, brokers and rating agencies across Asia.


The awards were judged against the context of regeneration and resilience in Asian capital markets, amidst a slower-than-expected economic rebound. In particular, this looked at progress and innovation in key topic areas including digital transformation, which are in turn contributing to a new direction of business decision-making across the region.


Techcombank’s victory in these two categories therefore underlines the strength of its digital transformation strategy – based on three pillars of Digital, Data and Talent – and its consistent progress made against these pillars despite a challenging market environment. It furthermore reflects the financial strength of Techcombank and particularly its strong performance over the most recent financial year, despite an especially challenging operating environment. This includes growth across all core revenue streams, rises in profit before tax (PBT) and total operating income (TOI), and multiple sector-leading achievements including: #1 in payments volumes across all card types, highest Return on Assets (ROA) and Capital Adequacy Ratio, and a Current Accounts and Saving Accounts (CASA) ratio that remains among the healthiest in the industry.


The award is honored as Techcombank approaches its 30th anniversary since founding, reflecting on the greatness the bank achieved together over those decades, while focusing on its current vision to Change Banking, Change Lives by uplifting everyone to reach their potential. Started in 1993 with a charter capital of just 20 billion VND, today, Techcombank is now the third largest bank in Vietnam by charter capital, with over 11.2 million retail and corporate customers and supported by 12,000 colleagues in over 46 Vietnamese cities and provinces. At the heart of Techcombank is a relentless focus on innovation and technology, which as its original name – Technology Commercial Bank – suggests, is a fundamental part of the bank’s heritage and culture.

     
“We are deeply proud to win these awards which is a testament to the strength of our strategy and the talent of our ‘Techcomer’ family to bring even more technologies to market. It remains an incredibly exciting time in Vietnam with enormous potential to scale and grow sustainably. Our focus remains solely on leading the digital transformation of Vietnam and leaving a positive, long-lasting legacy for the nation,” commented Jens Lottner, CEO of Techcombank.

 

   

Techcombank is the third largest bank in Vietnam by charter capital
 

As part of its ‘Digital’ and ‘Data’ pillars, the bank continues to invest into even more cutting-edge digital platforms and cloud transformation initiatives, enabling the bank to deliver a bespoke banking experience and cultivate partnership-led growth. In the past years, Techcombank has announced further important partnerships, such as with Salesforce and Adobe to deliver hyper-personalized banking experiences in real time, or with Amazon Web Services to move a majority of Techcombank’s applications to the cloud and thereby laying the foundation for serving customers. The bank also partnered with MISA (Vietnam’s leading accounting software provider) to offer unrivalled services to its SME customers including financial accounting and operations management solutions.


Furthermore, focusing on enhancing the experience of Techcombank’s employees as well as constant training and upskilling are hugely important parts of Techcombank’s ‘Talent’ pillar as part of its three-pillared, digital transformation strategy. In 2022, Techcombank employees received nearly 900,000 hours of training – equivalent to c.70 hours per employee – through virtual classroom, e-learning and in-class sessions. Techcombank was also the first Vietnamese bank to organise overseas talent roadshows in Singapore, London, San Francisco and Sydney allowed bank to engage Vietnamese talent with unique international experience.

 

Media contact:

 

About Techcombank

 

Vietnam Technological and Commercial Joint Stock Bank (Techcombank) is one of the largest joint stock banks in Vietnam, and a leading bank in Asia, with a vision to Change Banking, Change Lives. The Bank pursues a proven customer-centric strategy in providing a broad range of retail and corporate banking solutions and services to over 11.2 million retail and corporate customers.


The Bank serves and engages with customers through its market-leading digital banking platform and mobile app, and an extensive network of transaction service outlets at locations across Vietnam. The Bank’s ecosystem approach, co-created through partnerships in multiple key economic sectors, adds further scale and differentiation in one of the fastest growing markets in the world. Techcombank is rated at Ba3 by Moody’s and at BB- by S&P which is the highest among Vietnam joint stock commercial banks. Techcombank is listed on the Ho Chi Minh Stock Exchange (HoSE) as TCB.

 

   


Recognized for excellence and innovation, Techcombank received the following awards in 2022, 2023:

  • Best Bank in Vietnam 2023 – FinanceAsia Awards
  • Top 163 Global Banking 2023, with brand value reached to $1.4 billion – The Brand Finance
  • ‘Best Retail Bank’ & ‘Best Private Retail Bank’ in Vietnam 2023 – The Asian Banker
  • Digital Bank of the Year 2023 – Tripe A Awards
  • Great Places to Work – Vietnam Best Workplaces 2023